- Report: #1469674
Complaint Review: Credo Mobile - San Francisco California
-
Author Confirmed
Why?
Credo Mobile
San Francisco, California, United States
Web:
Www.credomobile.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Credo Mobile Credo Mobile San Francisco Ca They are deceitful in their billing and lie regarding payments made San Francisco California
I called a week before my contract ended, actually one day. I asked what I would need to do to get an iPad put into my account. She said I would need to add a line, and noticed my girlfriends line hadn’t been used in the last 3 months. I explained she was in New Zealand caring for her sick mother. She suggested we cancel that line, and use it for the iPad. I said I wasn’t sure about that, she might come back home and need her phone. No no, we will cancel that line and use it for the iPad she says. Ok no problem.
I week later I checked my bill and it was 360 dollars. They charged me an early termination fee one day before my 2 year contract expired, despite the lady never saying a word about any fee, and it being her stinking idea. Furthermore, when I called to deal with it, they magically said that I had forgotten to pay two months during my two year contract. I have paid every month, religiously. I looked at my bank statement and it clearly shows a payment where they say I didn’t make one. I feel like these guys are just really dirty, downlow, lying bastards. I’m not sure if they will credit me for those payments, but trying to get away with it in the first place is pretty gross. Do not sign up with this company. You will be sorry.
