Complaint Review: Conn's - Nationwide

In the comment's section below, willing to provide readers with copies of relevant parts of Texas DPTA, a draft of the DPTA Petition and Letter. The letter must be forwarded to business before you can file the petition. You must wait 60 days after the business receives the DPTA letter before filing the Petition in Court. Consult an attorney if you have any questions. This information is general and not intended as legal advise.

I will be protesting a Conn's on IH-35 and Walzem on different days Monday through Sunday at different times Hundreds of individuals saw my signs. Now I begin a two front legal and protest attack.

Websites you may want to review if you having problems with Conn's or any other store in Texas

1. Deceptative Trade Practices-Consumer Protection Ac. -- http://tlo2.tlc.state.tx.us/statutes/docs/BC/content/word/bc.002.00.000017.00.doc

2. Business Opportuniyt Act -- http://tlo2.tlc.state.tx.us/statutes/docs/BC/content/word/bc.004.00.000041.00.doc

3. Regulation of Telephone Soliciation Act: http://tlo2.tlc.state.tx.us/statutes/docs/BC/content/word/bc.004.00.000038.00.doc

4. Regulation of Consumer Reporting Agencies Act -- http://tlo2.tlc.state.tx.us/statutes/docs/BC/content/word/bc.002.00.000020.00.doc

5. Credit Services Organization Act -- http://tlo2.tlc.state.tx.us/statutes/docs/FI/content/word/fi.005.00.000393.00.doc.

Conn's sales representatives are rude. Record them. Go to RadioShack and purchase a recording device and record them violating the Debt Collection Act. This Act covers any conduct by a person trying to collect a consumer debt. The Act prohibits practices that are false, deceptive, harassing or abusive. It supplements the federal debt collection act that applies to only third party debt collectors who are collecting debts for someone else. the Debt Collection Act can be found at:

* http://tlo2.tlc.state.tx.us/statutes/docs/FI/content/word/fi.005.00.000392.00.doc

The Fair Debt Collection Practices Act can be found at:

* http://www.ftc.gov/os/statutes/fdcpa/fdcpact.htm

When I was protesting at the Conn's store at 410 and McCullough in San Antonio, Texas I spoke to four individuals who were going to Conn's. I explained to the reason I was protesting, how Conn's employees lied to me, my extremely negative and rude experiences with Conn's customer service representatives and managers, how Conn's sales persons sale you services Conn's never intends to honor. After each conversation, each person did as I suggested. They went to BestBuy.

Don't take Conn's deceptative practices, sitting down. Fight for your Rights by protesting. Conn's hopes that you will only complain on-line and not file a lawsuit. In my opinion the less people who know about Conn's deceptative actions, the more victims they can feed upon.

E-mail me and I will provide you with all the information you need to sue Conn's for free no stings attached. You should also get a sign, stand on the sidewalk and warn your fellow Amercian's not to buy from Conns.

I purchased my sony VIO labtop computer in the middle of 2007, brand new. Within two weeks my labtop crashed and refused to operate. I returned it to Conns. Almost four weeks later Conns stated they had repaired my lab top by replacing the hard drive. One year later in July of 2008 the computer crashed again, same problem. I returned the labtop to Conns.

After six weeks numerious phone calls to individuals at Conns Walzem and IH 35 store, Conn's Service Repair Center in San Antonio, Texas, as well as, its Corporate headquaters in September of 2008 my lab top was returned to me. Conn's representatives were rude, lied to me, and did not return my phone calls. Anyway, once again they stated they had replaced the hard drive. After one month the lab top crashed again. I returned the lab top to Conns. After another month they returned it to me and stated they had replaced the hard drive.

In late November it crashed again. Once again they replaced the harddrive. Man, you would figure that if you have replaced the harddrive four times, maybe that is not the problem. In December of 2008 the lab top crashed again and Conns stated they replaced the hard drive. One of my Client is a computer repair person and he told me that the problem was the video and sound card which are both attached to the mother board. So, I explained to Conns that it is not the hard drive but the mother board. I even directed them to Microsofts website, but they said my computer was repaired. After four repair attempts why do I have to do their job. The problem is Conn's does not want to replace the motherboard because, it would cost as much as a new computer.

Anyway I took it home and it started doing the same thing again. I returned it the next day at 8:30 A.M. and showed the problems to the representatives at the front desk at the Conn's Service Repair Center. They took the computer and once again stated that there was nothing wrong with my labtop. This time Conn's did not replace the harddrive, but told me to come pick it up. When I requested a new computer, they said it was repaired and they would not give me a new one.

Anytime I spoke to a Conn's representative, they were rude. Anyway I am filing a Deceptive Trade Practices Claims against Conns in Bexar County, Texas. If you would like to join me please contact me at [email protected]. Since posting this message employees of Conns have done what they do best, blame their customer.

I am refusing to accept the lab top in its current condition, broken. I am picketing all Conns in San Antonio with a sign that reads, "Don't Buy From Conn's Ask Me Why (210) 532-1000. I have been contacted by forty people so far with problems with Conn's.

Don't Buy At Conn's. I am willing to e-mail for free a copy of the Deceptative Trade Practices (DPTA) letter, DPTA petition, all discovery, and a copy of Texas' DPTA law to all persons wanting a copy. I do not want your money, I just want justice.

I have had to block some Conn's supporter's/employee who have been posting on my review. These person were rude, unhelpful and have now become threatening.

Other places to file complaints regarding (((Redacted))) (((Redacted)))

I wonder if the individuals listed below know how their employees treat their customers. If they are they corporate Predators who pray upon the poor and less advantaged (1) Thomas J. Frank Sr. Chairman and Chief Executive of Conn's; (2) Timothy L. Frank, President, Chief Operating Officer of Conn's; (3) Michael J. Poppe Chief Financial Officer and Principal Accounting Officer of Conn's; (4) Reymundo De La Fuente Jr. President of Credit Division of Conn's; and (5) David W. Trahan, President of Retail Division of Conn"s.

I will post my DPTA notice letter on this page. I will also send a copy to Conn's and all individuals listed above. I intend to research all local Beaumont and surrounding communities ordinances and obtain all necessary permits to protest if necessary.

I have not been able to find the home address of Conn's local store manages and district managers in San Antonio, Texas. But I will!!! When I do I intend to spend one Saturday protesting in front of their homes.

The public has a right to know when sex offenders are living in their community. Well I feel that the public has a right to know when dishonest corporate managers and predatory corporate executives are violating the public trust and profitting.

More updates to follow.

Edwardwilliams San Antonio, Texas

U.S.A.

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