- Report: #669424
Complaint Review: cheaptickets - los angeles Internet
Reported By:
lcarroll -
los angeles, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
cheaptickets
los angeles, Internet, United States of America
Phone:
Web:
www.cheaptickets.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
cheaptickets accessamerica charged for travel insurance by default los angeles, Internet
I purchased hotel and car rental through Cheaptickets.
I did not select additional car insurance because my homeowners policy takes care of that.
The next day, I checked my credit card statement on-line.
There was a charge of $19.50 for Travel Insurance from AccessAmerica.
After searching 10 minutes for a Cheaptickets phone number, I finally got a live person on the phone. Cheaptickets then
had to conference in AssessAmerica, who finally refunded the money ... they had the nerve to ask me if I would take a 3 minute survey.
The encounter took over 15 minutes on the phone.
Yes, they reversed the charge, but it was such a tremendous waste of my time.
The b*tards ...
They wasted my time on purpose ...
I did not select additional car insurance because my homeowners policy takes care of that.
The next day, I checked my credit card statement on-line.
There was a charge of $19.50 for Travel Insurance from AccessAmerica.
After searching 10 minutes for a Cheaptickets phone number, I finally got a live person on the phone. Cheaptickets then
had to conference in AssessAmerica, who finally refunded the money ... they had the nerve to ask me if I would take a 3 minute survey.
The encounter took over 15 minutes on the phone.
Yes, they reversed the charge, but it was such a tremendous waste of my time.
The b*tards ...
They wasted my time on purpose ...
1 Updates & Rebuttals
Cheaptickets
Chicago,Illinois,
USA
Customer Inquiry
#2UPDATE Employee
Mon, December 20, 2010
Hello lCarroll, I am contacting you from CheapTickets. If you could e-mail me your CheapTickets record locator to [email protected], I will be glad to review your recent situation. Please place the e-mail to my attention.
Thanks,
Lynn
CheapTickets Customer Relations
