- Report: #13373
Complaint Review: Charter Communications - Hoover Alabama
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Author Not Confirmed
Why?
Charter Communications
3443 Lorna Lane (one of several) Hoover, 35216 Alabama, U.S.A.
Phone:
(205) 822 -8731
Web:
N/A
Categories:
Business Rating:
(0)
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Charter Communications Cable-horrible everything!!! Hoover Alabama
First of all, I pay almost fifty dollars per month for basic cable, which I didn't mind until about two weeks ago. I turned on the television to watch one of the movie channels I subscribed to and saw only a yellow screen informing me that ALL movie channels would require me to upgrade to the deluxe cable package. I got no prior notification that I would stop receiving my movie channels that I pay for! Every time I try to call the customer service line, no matter what time it is, the line is busy. I cannot even cancel my service! And just five minutes ago, I got a call from a service representative inviting me to upgrade so that I can get premium service (HBO only) for a mere $66.00 a month. When I asked him why my channels had been taken away without my knowledge, he only said that he wasn't aware of any problems and suggested that I send in next month's payment! I've never been so upset over something so stupid in my life! So anyone who is thinking about subscribing to Charter Communications, think again!
Click here to read other Rip Off Reports on Charter Communications
Click here to read other Rip Off Reports on Charter Communications
