Roger
Phoenix,#2REBUTTAL Individual responds
Wed, March 11, 2009
The writer of this "complaint" appears to be confused. CDR does not use "bait and switch" tactics. Once a fee is quoted, and it includes ALL services, there are no other costs throughout the life of the contract. There is nothing to "switch" to... If this complaint is from an actual client, I suspect that he has not been successful in obtaining employment through whatever means he has used. The current state of the economy has made it more difficult, but certainly not impossible. I also wonder why this person hides behind the name "Anonymous". that is a cowardly way to air a grievance. If any reader of his post will call me I would be happy to explain the process used and remove any doubts regarding "bait and switch". Roger Schindler Executive Vice President / Consulting Manager
B. Randall, Ceo
Phoenix,#3UPDATE Employee
Wed, March 04, 2009
Client Relations for the CDR Group will respond to all question, problems or concerns presented by our clients and will work through to a conclusion acceptable by both parties. Binding arbitration is provided through the BBB.
B. Randall, Ceo
Phoenix,#4UPDATE Employee
Thu, January 29, 2009
This reference to "bait and switch" is ludicrous and the individual writing this article is not being truthful. Our services our detailed very carefully in a personal services agreement that is read, understood and signed by both parties. Both CDR and the client have responsibilities in the working partnership. CDR follows the agreement to the letter and will address any and all concerns from our clients. We should not be held responsible and have to defend our position because individuals refuse to take responsibility for their actions. In addition, all comments and articles that are on the various sites are comments made by our clients that we have placed for individuals to review.