- Report: #1447816
Complaint Review: CARRIAGE KIA GAINESVILLE GA. - Gainesville Georgia
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Author Confirmed
Why?
CARRIAGE KIA GAINESVILLE GA.
2815 Browns Bridge Road Gainesville, 30504 Georgia, United States
Phone:
(678) 582-2934
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CARRIAGE KIA GAINESVILLE GA. Claimed a Brake fluid warrenty service was due at 20,000 miles, NOT DONE!! (not in 10 minutes!!) Gainesville Georgia
I brought our kia forte to this dealership for warrenty service, and a service was done that was NOT on the service list!!
3 Updates & Rebuttals
James
Covington,Georgia,
United States
I was caring for a car owned by Noah Segrest
#2Author of original report
Tue, June 19, 2018
I was caring for a car owned by Noah Segrest, that's why my name is not in your files but my money is.look up Noah Segrest in your records and look at the last services done. There you will find what this reported ripoff is meant for.
Kevin
Gainesville,Georgia,
United States
We want to help
#3REBUTTAL Owner of company
Tue, June 19, 2018
James,
We were unable to find your name or information in our files. The situation you describe does not sound like something that would happen at our dealership but we would need to speak to you directly to be sure. If you could please send an email with your full name and contact information to wecare@choosecarriage,com our management team will reach out to you. We would sincerely appreciate the opportunity to address this directly with you.
Thank you and have a wonderful day
Perry Mason
United StatesMagnuson-Moss Act
#4Consumer Comment
Mon, June 18, 2018
Please remember, you do not need to expose yourself to dealership fraud by getting service done there. As per the Magnuson-Moss Act, you can get your service done ANYWHERE and this WILL NOT void the warranty! Find yourself a good independent mechanic and get your work done there. REMEMBER...any service work required as per warranty can be done anywhere!
