Dorothy
GULF SHORES,#2Consumer Comment
Mon, April 18, 2005
My husband and I went on the Carnival Cruise from HELL aboard the Holiday Ship and had the worst food imaginable! Cold, undercooked or overcooked, and just plain nasty. The ship itself was filthy - no wonder you and your children got sick. We constantly complained about the food and all they kept saying was "What else can we bring you to make you happy?" It wasn't a case of bringing us more bad food, we just wanted something we could eat and not get ill in the process. I lived off of peanut butter and jelly sandwiches the whole time. We also learned about their so called medical care aboard - there is none!! They have a "nurse" who does not speak English and they offer you water and crackers! Of course, you are charged $3.00 for a bottle of water because you cannot drink the water out of the faucet in the sink. The water is brown and gritty - that could also be what caused your children to get sick. We complained for about 3 months and they gave us the great 20% off our next cruise, too. If they think they are getting one more cent out of us, they are crazy!! It is a horrible cruise line and they are the worst people to deal with. Unfortunately, you will get no further. They sent us a letter saying "here is your 20% off and your case is closed - end of story." Such a wonderful company!! My husband and I are going out of our way to make sure people hear about what a terrible company they are and hopefully, we can spare some other poor soul the horror of going on a cruise like the one we had.