;
  • Report:  #13441

Complaint Review: Carleton Sheets/Franklin Covey - Salt Lake City Utah

Reported By:
- Old Hickory, TN,
Submitted:
Updated:

Carleton Sheets/Franklin Covey
2200 West Parkway Blvd. Salt Lake City, Utah, U.S.A.
Phone:
630-325-8700
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My husband (against my better judgement) ordered the Carleton Sheets program in November. After reviewing about half of the material, he decided that it wasn't really something he could do, and decided to send the package back. He called about a week before his 30 day trial period was up. The woman that he spoke to gave him a 7 digit return reference number, and told him that he would be sent the packet he needed to send the material back. (Unfortunately, we cannot find where he wrote down the number.) About 2 weeks after that, our debit card was charged for the price of the program.

Joe (my husband) called the bank to try and dispute the charges, and then called the Carlton Sheets people. The bank told him that they would issue a temporary credit while they researched the matter, but could not give him a refund unless the CS people agreed to refund the money. When he called the CS people, he was told that they would take care of the matter. He needed to fill out a form for the bank to dispute the claim, and needed to indicate who he had spoken to. He didn't remember her name, so he called the CS people back. He was hung up on 5 times before he gave up.

This morning the bank reversed our credit. When Joe called the CS people to dispute the issue, he was told 1) that there was noone working there by the name of the last person he had spoken to, 2) that the reference number he had been given was bogus, 3) that there was no record in their systems that he had EVER called to return the product, (she actually at this point flat out told him that he had never called them before), and 4) that his 30 days was up, they would not refund his money, and he may as well keep the system. She would not let him speak to a supervisor, and would not give him her last name. When I called back a few minutes later to SIMPLY GET THE COMPLETE NAME AND ADDRESS OF THE COMPANY (so that I could file a report with the Better Business Bureau), the girl I talked to was EXTREMELY rude to me. She told me that she could't give me any information without accessing our account, and even then she refused to give me the information I needed, telling me that I needed to get it from the back of the box, and that if I wanted to continue to dispute the charges I would need to do it in court. She also said that they don't send out anything to return the packages; so basically everything that we were told when we originally tried to return the program was refuted by someone else when we tried to actually get our money back.

I have no doubt that their "customer service reps" are probably trained to not process return requests; the majority of people, when faced with the choice of a court battle or just sucking up the cost of unit, probably opt for the easier way out. I intend to file a report with the Better Business Bureau. Hopefully I'll be able to get our money back.

Shelby

Old Hickory, Tennessee


31 Updates & Rebuttals

Bob

Schenectady,
New York,
U.S.A.
The Truth About Carleton H Sheets From My Perspective

#2Consumer Comment

Mon, January 29, 2007

I read each of the comments/rebuttals pertaining to Carleton Sheets and think that what I have to say will be helpful to people who, in most cases, don't have money to waste in the first place. I have nothing to gain from this so I hope people will feel it is honest and not reply with child like anger. All but that hammer guy had useful productive input. I could write an entire book on the Sheets course and my many unfortunate experiences w/other "courses" but I will try to keep it as simple and short as possible. I have the Carleton Sheets No Money Down Course and IT DOES WORK! But I will get back to that in a moment. #1) Most importantly if you are not willing to lose (expensive) shipping costs don't buy anything through the mail. Even companies that claim they will refund the purchase price and shipping costs will generally weasel out of at least the shipping costs. It has been my experience that you are going to lose the shipping cost 9 times out of 10. In many cases you will lose your purchase cost too. The best way I have found to prevent the latter is to pay for express shipping when receiving the product. Most companies won't tell you but use their ship date as the start of the trial period, and I believe it is legal. So, receiving it quickly becomes paramount to protecting your investment. Equally important is getting it back to them (within) the specified trial period w/proof! Sending it back on the 28th day of a 30 day trial period usually isn't going to get you your money back. Consequently, on the rare occasion that I try a new course I pay for "timed" and return receipt required shipping. Since doing this I haven't had anyone even try to keep my money. #2) The most important thing to all "for profit" companies is the bottom line. This is true for not some, not most, but ALL "for profit" companies. Most, maybe all, companies will try not to let you return the purchased product. I work for a legitimate, sucessful non mail order company based out of Schenectady NY and we happen to sell, install and service a fantastic product, (nothing to do with realestate). I personally know, spend time with and am friends with the owner, the president and the manager of the company and they are all very decent people. That being said, you would think if you purchased a product from such a company you would not have a problem returning it if you changed your mind. NOT SO! Here are some typical business practices that no one wants to talk about but are pervasive to the point of almost being uniformly practiced across all industries; A) Employees use fake names for good and bad reasons. It's true and I'm no exception. We are asked to use fake names to make the company appear larger than it is to add legitimacy and trust to the company image (bigger is better). Ironic huh? The idea is that if someone calls and gets the same employee everytime they may think the company is small and be leary about doing business w/them for stabillity reasons. The second reason is personal safety/security. I ocasionally use a fake name because there are vindictive people that can have a negative impact on ones' career and aren't concerned w/the fact that a particular person may have no connection w/their problem. The third reason is mental health. People that are on the phone w/customers for a living, like tech support or complaint resolution, will frequently use a ficticious name because it inserts a degree of seperation from the rejection and anger that can be encountered in normal business situations. B) Companies lie to sell their product. Even good companies do this. For example the company I work for "encourages" us to respond to customers inquiries and concerns positively even when we know they may be requesting something we or our product is not capable of. The theory behind this is that it is most important to get the sale and then worry about resolving issues afterword. This is where most companies fall apart. In our case, we do whatever it takes to make the promises come true even if it means subcontracting to another company or modifying our products to do as promised. Most companies fail to go any further than lip service. C) Companies make it as difficult as they legally can to return a product. We have only had 2 unhappy customers that I know of. One of them had real problems w/the product and our company just kept throwing more and more manhours and technicians at it to keep the customer from being able to have a "legitamate" reason to take the company to court. Eventually the customer, probably out of frustration, agreed to purchase at my employers cost another product from us to resolve the problem. The second company simply had buyers remorse. They hadn't used the product but since it was financed through a third party that we do business w/our company wasn't willing to take the product back. After about 2 months of absolutely nasty dealings, bad press and lawyers, my employers and the third party credit suppliers came to an agreement to take the product back and forgive the remainder of the payments. Aside from the obvious $$$ reasons there is another reason companies make it difficult to return a product; Americans are so used to being ripped off that they will generally give up and keep the product if they meet w/enough resistance. From a psychological standpoint when a person keeps a product they are unhappy with it creates a conflict within that person. It is not possible to live indeffinately with a psychological conflict so in most cases people go through a subconscious change that results in the person deciding they ultimately chose not to return it and that it's okay because if they had wanted to they could have done so or made the product work, they simply had better things to do with their time. Companies know that this is universally true and that the end result is more product on the market, more name recognition and very little risk of bad press. I don't agree with all of my employers practices and it does cause me some stress on occasion but in this case things almost always turn out better for the customers than even they had hoped for. And yes, the company is making money handily. So now I will tell you what my experience was w/the Carlton H Sheets No Money Down system. A friend of mine purchased the system and didn't touch it for about a year. After finally listening to the entire course on disc he decided it wasn't realistic and that most or all of the ideas wouldn't work. It was far too late for him to return it and I had been interested in it for a while so he lent it to me. The upside; no money invested. The downside; the support staff that DOES EXIST won't help you if you aren't the registered purchaser and that is something to keep in mind if you plan to purchase from Ebay etc. I know the support staff exists because my father has since purchased it directly from the infomercial and says they have been very available and helpful. Keep in mind that this is certainly an entirely different department than that which you contact to return the product. It has been 7 years since I first completed the course and though some of it is dated I still reference it from time to time. They continually update it to keep up w/changes in realestate law etc. and it is possible to buy ubdates if you are a registered original owner. Here is the long and short of it; The course is not brief and though Carleton says anyone can do it and he has very sucsessful graduates that never finished high school that is simply misleading. Remember, Einstein had a 6th grade education. To have sucsess with this course you will need to BE OF AT LEAST AVERAGE INTELLIGENCE, you will have to WORK VERY HARD, it will TAKE A LONG TIME TO BECOME WEALTHY, you will NEED ABOVE AVERAGE ORGANIZATIONAL SKILLS, you will have to BE ABLE TO HANDLE REJECTION, you will have to BE PERSISTENT, and last but not least you will need the ability to BALANCE COURAGE AND RISK. If you think it sounds hard it isn't. But it's no walk in the park either. If you think it sounds scary you are right. You will probably have to go WAY out of your comfort zone and their is SUBSTANTIAL risk involved with some or all of his methods. Although I have made a lot of money employing his methods, last year I lost $32,000.00 on one deal and still haven't gotten to where I would feel safe quiting a normal job to do this full time. Realestate is risky no matter what people tell you and no matter how much you do your research. Some things are just not in your controll. The $$$ I lost on that deal was because I was buying at the end of a climbing market and hoping to flip the house while things were still hot. I got locked into a legal contract which I couldn't, and as a standup guy wouldn't, get out of and because of several problems with timing, title issues, etc. didn't close on the house until things went soft. I was stuck with the house for a year and a half with enourmous carrying costs and only made out as well as I did because I took another risk and sank $65,000.00 into improvements to get rid of it. That leads me to 2 points I would like to clear up; 1 CARLETON SHEETS NEVER CLAIMS THIS IS A GET RICH QUICK PROGRAM. In fact here is a direct quote from the course, "This is not a get rich quick program. Is it a get rich slow program? Absolutely..." 2 CARLETON SHEETS RECOMMENDS AGAINST FLIPPING PROPERTIES. Although he gives you valuable information and methods for flipping and has himself had sucsess with it he says and this is another direct quote, "I don't recommend that you use flipping as your primary wealth building method. It is far too risky and real money is made when you buy realestate not when you sell it." If you don't complete the course that won't make any sense to you but I am just addressing things that were said in other rebuttal comments. If you are looking for an easy stay at home method of earning a living or getting rich. THIS IS NOT IT. I don't know what is. I wish I did. If you are looking for a legitimate way to build net worth and maybe eventually be independently wealthy. THIS IS THE BEST I'VE FOUND. I feel bad for everyone that has had a bad experience with the Sheets program and I do believe you all but that just hasn't been the case for me. Good Luck To All and Be Carefull! Bob


Bob

Schenectady,
New York,
U.S.A.
The Truth About Carleton H Sheets From My Perspective

#3Consumer Comment

Mon, January 29, 2007

I read each of the comments/rebuttals pertaining to Carleton Sheets and think that what I have to say will be helpful to people who, in most cases, don't have money to waste in the first place. I have nothing to gain from this so I hope people will feel it is honest and not reply with child like anger. All but that hammer guy had useful productive input. I could write an entire book on the Sheets course and my many unfortunate experiences w/other "courses" but I will try to keep it as simple and short as possible. I have the Carleton Sheets No Money Down Course and IT DOES WORK! But I will get back to that in a moment. #1) Most importantly if you are not willing to lose (expensive) shipping costs don't buy anything through the mail. Even companies that claim they will refund the purchase price and shipping costs will generally weasel out of at least the shipping costs. It has been my experience that you are going to lose the shipping cost 9 times out of 10. In many cases you will lose your purchase cost too. The best way I have found to prevent the latter is to pay for express shipping when receiving the product. Most companies won't tell you but use their ship date as the start of the trial period, and I believe it is legal. So, receiving it quickly becomes paramount to protecting your investment. Equally important is getting it back to them (within) the specified trial period w/proof! Sending it back on the 28th day of a 30 day trial period usually isn't going to get you your money back. Consequently, on the rare occasion that I try a new course I pay for "timed" and return receipt required shipping. Since doing this I haven't had anyone even try to keep my money. #2) The most important thing to all "for profit" companies is the bottom line. This is true for not some, not most, but ALL "for profit" companies. Most, maybe all, companies will try not to let you return the purchased product. I work for a legitimate, sucessful non mail order company based out of Schenectady NY and we happen to sell, install and service a fantastic product, (nothing to do with realestate). I personally know, spend time with and am friends with the owner, the president and the manager of the company and they are all very decent people. That being said, you would think if you purchased a product from such a company you would not have a problem returning it if you changed your mind. NOT SO! Here are some typical business practices that no one wants to talk about but are pervasive to the point of almost being uniformly practiced across all industries; A) Employees use fake names for good and bad reasons. It's true and I'm no exception. We are asked to use fake names to make the company appear larger than it is to add legitimacy and trust to the company image (bigger is better). Ironic huh? The idea is that if someone calls and gets the same employee everytime they may think the company is small and be leary about doing business w/them for stabillity reasons. The second reason is personal safety/security. I ocasionally use a fake name because there are vindictive people that can have a negative impact on ones' career and aren't concerned w/the fact that a particular person may have no connection w/their problem. The third reason is mental health. People that are on the phone w/customers for a living, like tech support or complaint resolution, will frequently use a ficticious name because it inserts a degree of seperation from the rejection and anger that can be encountered in normal business situations. B) Companies lie to sell their product. Even good companies do this. For example the company I work for "encourages" us to respond to customers inquiries and concerns positively even when we know they may be requesting something we or our product is not capable of. The theory behind this is that it is most important to get the sale and then worry about resolving issues afterword. This is where most companies fall apart. In our case, we do whatever it takes to make the promises come true even if it means subcontracting to another company or modifying our products to do as promised. Most companies fail to go any further than lip service. C) Companies make it as difficult as they legally can to return a product. We have only had 2 unhappy customers that I know of. One of them had real problems w/the product and our company just kept throwing more and more manhours and technicians at it to keep the customer from being able to have a "legitamate" reason to take the company to court. Eventually the customer, probably out of frustration, agreed to purchase at my employers cost another product from us to resolve the problem. The second company simply had buyers remorse. They hadn't used the product but since it was financed through a third party that we do business w/our company wasn't willing to take the product back. After about 2 months of absolutely nasty dealings, bad press and lawyers, my employers and the third party credit suppliers came to an agreement to take the product back and forgive the remainder of the payments. Aside from the obvious $$$ reasons there is another reason companies make it difficult to return a product; Americans are so used to being ripped off that they will generally give up and keep the product if they meet w/enough resistance. From a psychological standpoint when a person keeps a product they are unhappy with it creates a conflict within that person. It is not possible to live indeffinately with a psychological conflict so in most cases people go through a subconscious change that results in the person deciding they ultimately chose not to return it and that it's okay because if they had wanted to they could have done so or made the product work, they simply had better things to do with their time. Companies know that this is universally true and that the end result is more product on the market, more name recognition and very little risk of bad press. I don't agree with all of my employers practices and it does cause me some stress on occasion but in this case things almost always turn out better for the customers than even they had hoped for. And yes, the company is making money handily. So now I will tell you what my experience was w/the Carlton H Sheets No Money Down system. A friend of mine purchased the system and didn't touch it for about a year. After finally listening to the entire course on disc he decided it wasn't realistic and that most or all of the ideas wouldn't work. It was far too late for him to return it and I had been interested in it for a while so he lent it to me. The upside; no money invested. The downside; the support staff that DOES EXIST won't help you if you aren't the registered purchaser and that is something to keep in mind if you plan to purchase from Ebay etc. I know the support staff exists because my father has since purchased it directly from the infomercial and says they have been very available and helpful. Keep in mind that this is certainly an entirely different department than that which you contact to return the product. It has been 7 years since I first completed the course and though some of it is dated I still reference it from time to time. They continually update it to keep up w/changes in realestate law etc. and it is possible to buy ubdates if you are a registered original owner. Here is the long and short of it; The course is not brief and though Carleton says anyone can do it and he has very sucsessful graduates that never finished high school that is simply misleading. Remember, Einstein had a 6th grade education. To have sucsess with this course you will need to BE OF AT LEAST AVERAGE INTELLIGENCE, you will have to WORK VERY HARD, it will TAKE A LONG TIME TO BECOME WEALTHY, you will NEED ABOVE AVERAGE ORGANIZATIONAL SKILLS, you will have to BE ABLE TO HANDLE REJECTION, you will have to BE PERSISTENT, and last but not least you will need the ability to BALANCE COURAGE AND RISK. If you think it sounds hard it isn't. But it's no walk in the park either. If you think it sounds scary you are right. You will probably have to go WAY out of your comfort zone and their is SUBSTANTIAL risk involved with some or all of his methods. Although I have made a lot of money employing his methods, last year I lost $32,000.00 on one deal and still haven't gotten to where I would feel safe quiting a normal job to do this full time. Realestate is risky no matter what people tell you and no matter how much you do your research. Some things are just not in your controll. The $$$ I lost on that deal was because I was buying at the end of a climbing market and hoping to flip the house while things were still hot. I got locked into a legal contract which I couldn't, and as a standup guy wouldn't, get out of and because of several problems with timing, title issues, etc. didn't close on the house until things went soft. I was stuck with the house for a year and a half with enourmous carrying costs and only made out as well as I did because I took another risk and sank $65,000.00 into improvements to get rid of it. That leads me to 2 points I would like to clear up; 1 CARLETON SHEETS NEVER CLAIMS THIS IS A GET RICH QUICK PROGRAM. In fact here is a direct quote from the course, "This is not a get rich quick program. Is it a get rich slow program? Absolutely..." 2 CARLETON SHEETS RECOMMENDS AGAINST FLIPPING PROPERTIES. Although he gives you valuable information and methods for flipping and has himself had sucsess with it he says and this is another direct quote, "I don't recommend that you use flipping as your primary wealth building method. It is far too risky and real money is made when you buy realestate not when you sell it." If you don't complete the course that won't make any sense to you but I am just addressing things that were said in other rebuttal comments. If you are looking for an easy stay at home method of earning a living or getting rich. THIS IS NOT IT. I don't know what is. I wish I did. If you are looking for a legitimate way to build net worth and maybe eventually be independently wealthy. THIS IS THE BEST I'VE FOUND. I feel bad for everyone that has had a bad experience with the Sheets program and I do believe you all but that just hasn't been the case for me. Good Luck To All and Be Carefull! Bob


Bob

Schenectady,
New York,
U.S.A.
The Truth About Carleton H Sheets From My Perspective

#4Consumer Comment

Mon, January 29, 2007

I read each of the comments/rebuttals pertaining to Carleton Sheets and think that what I have to say will be helpful to people who, in most cases, don't have money to waste in the first place. I have nothing to gain from this so I hope people will feel it is honest and not reply with child like anger. All but that hammer guy had useful productive input. I could write an entire book on the Sheets course and my many unfortunate experiences w/other "courses" but I will try to keep it as simple and short as possible. I have the Carleton Sheets No Money Down Course and IT DOES WORK! But I will get back to that in a moment. #1) Most importantly if you are not willing to lose (expensive) shipping costs don't buy anything through the mail. Even companies that claim they will refund the purchase price and shipping costs will generally weasel out of at least the shipping costs. It has been my experience that you are going to lose the shipping cost 9 times out of 10. In many cases you will lose your purchase cost too. The best way I have found to prevent the latter is to pay for express shipping when receiving the product. Most companies won't tell you but use their ship date as the start of the trial period, and I believe it is legal. So, receiving it quickly becomes paramount to protecting your investment. Equally important is getting it back to them (within) the specified trial period w/proof! Sending it back on the 28th day of a 30 day trial period usually isn't going to get you your money back. Consequently, on the rare occasion that I try a new course I pay for "timed" and return receipt required shipping. Since doing this I haven't had anyone even try to keep my money. #2) The most important thing to all "for profit" companies is the bottom line. This is true for not some, not most, but ALL "for profit" companies. Most, maybe all, companies will try not to let you return the purchased product. I work for a legitimate, sucessful non mail order company based out of Schenectady NY and we happen to sell, install and service a fantastic product, (nothing to do with realestate). I personally know, spend time with and am friends with the owner, the president and the manager of the company and they are all very decent people. That being said, you would think if you purchased a product from such a company you would not have a problem returning it if you changed your mind. NOT SO! Here are some typical business practices that no one wants to talk about but are pervasive to the point of almost being uniformly practiced across all industries; A) Employees use fake names for good and bad reasons. It's true and I'm no exception. We are asked to use fake names to make the company appear larger than it is to add legitimacy and trust to the company image (bigger is better). Ironic huh? The idea is that if someone calls and gets the same employee everytime they may think the company is small and be leary about doing business w/them for stabillity reasons. The second reason is personal safety/security. I ocasionally use a fake name because there are vindictive people that can have a negative impact on ones' career and aren't concerned w/the fact that a particular person may have no connection w/their problem. The third reason is mental health. People that are on the phone w/customers for a living, like tech support or complaint resolution, will frequently use a ficticious name because it inserts a degree of seperation from the rejection and anger that can be encountered in normal business situations. B) Companies lie to sell their product. Even good companies do this. For example the company I work for "encourages" us to respond to customers inquiries and concerns positively even when we know they may be requesting something we or our product is not capable of. The theory behind this is that it is most important to get the sale and then worry about resolving issues afterword. This is where most companies fall apart. In our case, we do whatever it takes to make the promises come true even if it means subcontracting to another company or modifying our products to do as promised. Most companies fail to go any further than lip service. C) Companies make it as difficult as they legally can to return a product. We have only had 2 unhappy customers that I know of. One of them had real problems w/the product and our company just kept throwing more and more manhours and technicians at it to keep the customer from being able to have a "legitamate" reason to take the company to court. Eventually the customer, probably out of frustration, agreed to purchase at my employers cost another product from us to resolve the problem. The second company simply had buyers remorse. They hadn't used the product but since it was financed through a third party that we do business w/our company wasn't willing to take the product back. After about 2 months of absolutely nasty dealings, bad press and lawyers, my employers and the third party credit suppliers came to an agreement to take the product back and forgive the remainder of the payments. Aside from the obvious $$$ reasons there is another reason companies make it difficult to return a product; Americans are so used to being ripped off that they will generally give up and keep the product if they meet w/enough resistance. From a psychological standpoint when a person keeps a product they are unhappy with it creates a conflict within that person. It is not possible to live indeffinately with a psychological conflict so in most cases people go through a subconscious change that results in the person deciding they ultimately chose not to return it and that it's okay because if they had wanted to they could have done so or made the product work, they simply had better things to do with their time. Companies know that this is universally true and that the end result is more product on the market, more name recognition and very little risk of bad press. I don't agree with all of my employers practices and it does cause me some stress on occasion but in this case things almost always turn out better for the customers than even they had hoped for. And yes, the company is making money handily. So now I will tell you what my experience was w/the Carlton H Sheets No Money Down system. A friend of mine purchased the system and didn't touch it for about a year. After finally listening to the entire course on disc he decided it wasn't realistic and that most or all of the ideas wouldn't work. It was far too late for him to return it and I had been interested in it for a while so he lent it to me. The upside; no money invested. The downside; the support staff that DOES EXIST won't help you if you aren't the registered purchaser and that is something to keep in mind if you plan to purchase from Ebay etc. I know the support staff exists because my father has since purchased it directly from the infomercial and says they have been very available and helpful. Keep in mind that this is certainly an entirely different department than that which you contact to return the product. It has been 7 years since I first completed the course and though some of it is dated I still reference it from time to time. They continually update it to keep up w/changes in realestate law etc. and it is possible to buy ubdates if you are a registered original owner. Here is the long and short of it; The course is not brief and though Carleton says anyone can do it and he has very sucsessful graduates that never finished high school that is simply misleading. Remember, Einstein had a 6th grade education. To have sucsess with this course you will need to BE OF AT LEAST AVERAGE INTELLIGENCE, you will have to WORK VERY HARD, it will TAKE A LONG TIME TO BECOME WEALTHY, you will NEED ABOVE AVERAGE ORGANIZATIONAL SKILLS, you will have to BE ABLE TO HANDLE REJECTION, you will have to BE PERSISTENT, and last but not least you will need the ability to BALANCE COURAGE AND RISK. If you think it sounds hard it isn't. But it's no walk in the park either. If you think it sounds scary you are right. You will probably have to go WAY out of your comfort zone and their is SUBSTANTIAL risk involved with some or all of his methods. Although I have made a lot of money employing his methods, last year I lost $32,000.00 on one deal and still haven't gotten to where I would feel safe quiting a normal job to do this full time. Realestate is risky no matter what people tell you and no matter how much you do your research. Some things are just not in your controll. The $$$ I lost on that deal was because I was buying at the end of a climbing market and hoping to flip the house while things were still hot. I got locked into a legal contract which I couldn't, and as a standup guy wouldn't, get out of and because of several problems with timing, title issues, etc. didn't close on the house until things went soft. I was stuck with the house for a year and a half with enourmous carrying costs and only made out as well as I did because I took another risk and sank $65,000.00 into improvements to get rid of it. That leads me to 2 points I would like to clear up; 1 CARLETON SHEETS NEVER CLAIMS THIS IS A GET RICH QUICK PROGRAM. In fact here is a direct quote from the course, "This is not a get rich quick program. Is it a get rich slow program? Absolutely..." 2 CARLETON SHEETS RECOMMENDS AGAINST FLIPPING PROPERTIES. Although he gives you valuable information and methods for flipping and has himself had sucsess with it he says and this is another direct quote, "I don't recommend that you use flipping as your primary wealth building method. It is far too risky and real money is made when you buy realestate not when you sell it." If you don't complete the course that won't make any sense to you but I am just addressing things that were said in other rebuttal comments. If you are looking for an easy stay at home method of earning a living or getting rich. THIS IS NOT IT. I don't know what is. I wish I did. If you are looking for a legitimate way to build net worth and maybe eventually be independently wealthy. THIS IS THE BEST I'VE FOUND. I feel bad for everyone that has had a bad experience with the Sheets program and I do believe you all but that just hasn't been the case for me. Good Luck To All and Be Carefull! Bob


Bob

Schenectady,
New York,
U.S.A.
The Truth About Carleton H Sheets From My Perspective

#5Consumer Comment

Mon, January 29, 2007

I read each of the comments/rebuttals pertaining to Carleton Sheets and think that what I have to say will be helpful to people who, in most cases, don't have money to waste in the first place. I have nothing to gain from this so I hope people will feel it is honest and not reply with child like anger. All but that hammer guy had useful productive input. I could write an entire book on the Sheets course and my many unfortunate experiences w/other "courses" but I will try to keep it as simple and short as possible. I have the Carleton Sheets No Money Down Course and IT DOES WORK! But I will get back to that in a moment. #1) Most importantly if you are not willing to lose (expensive) shipping costs don't buy anything through the mail. Even companies that claim they will refund the purchase price and shipping costs will generally weasel out of at least the shipping costs. It has been my experience that you are going to lose the shipping cost 9 times out of 10. In many cases you will lose your purchase cost too. The best way I have found to prevent the latter is to pay for express shipping when receiving the product. Most companies won't tell you but use their ship date as the start of the trial period, and I believe it is legal. So, receiving it quickly becomes paramount to protecting your investment. Equally important is getting it back to them (within) the specified trial period w/proof! Sending it back on the 28th day of a 30 day trial period usually isn't going to get you your money back. Consequently, on the rare occasion that I try a new course I pay for "timed" and return receipt required shipping. Since doing this I haven't had anyone even try to keep my money. #2) The most important thing to all "for profit" companies is the bottom line. This is true for not some, not most, but ALL "for profit" companies. Most, maybe all, companies will try not to let you return the purchased product. I work for a legitimate, sucessful non mail order company based out of Schenectady NY and we happen to sell, install and service a fantastic product, (nothing to do with realestate). I personally know, spend time with and am friends with the owner, the president and the manager of the company and they are all very decent people. That being said, you would think if you purchased a product from such a company you would not have a problem returning it if you changed your mind. NOT SO! Here are some typical business practices that no one wants to talk about but are pervasive to the point of almost being uniformly practiced across all industries; A) Employees use fake names for good and bad reasons. It's true and I'm no exception. We are asked to use fake names to make the company appear larger than it is to add legitimacy and trust to the company image (bigger is better). Ironic huh? The idea is that if someone calls and gets the same employee everytime they may think the company is small and be leary about doing business w/them for stabillity reasons. The second reason is personal safety/security. I ocasionally use a fake name because there are vindictive people that can have a negative impact on ones' career and aren't concerned w/the fact that a particular person may have no connection w/their problem. The third reason is mental health. People that are on the phone w/customers for a living, like tech support or complaint resolution, will frequently use a ficticious name because it inserts a degree of seperation from the rejection and anger that can be encountered in normal business situations. B) Companies lie to sell their product. Even good companies do this. For example the company I work for "encourages" us to respond to customers inquiries and concerns positively even when we know they may be requesting something we or our product is not capable of. The theory behind this is that it is most important to get the sale and then worry about resolving issues afterword. This is where most companies fall apart. In our case, we do whatever it takes to make the promises come true even if it means subcontracting to another company or modifying our products to do as promised. Most companies fail to go any further than lip service. C) Companies make it as difficult as they legally can to return a product. We have only had 2 unhappy customers that I know of. One of them had real problems w/the product and our company just kept throwing more and more manhours and technicians at it to keep the customer from being able to have a "legitamate" reason to take the company to court. Eventually the customer, probably out of frustration, agreed to purchase at my employers cost another product from us to resolve the problem. The second company simply had buyers remorse. They hadn't used the product but since it was financed through a third party that we do business w/our company wasn't willing to take the product back. After about 2 months of absolutely nasty dealings, bad press and lawyers, my employers and the third party credit suppliers came to an agreement to take the product back and forgive the remainder of the payments. Aside from the obvious $$$ reasons there is another reason companies make it difficult to return a product; Americans are so used to being ripped off that they will generally give up and keep the product if they meet w/enough resistance. From a psychological standpoint when a person keeps a product they are unhappy with it creates a conflict within that person. It is not possible to live indeffinately with a psychological conflict so in most cases people go through a subconscious change that results in the person deciding they ultimately chose not to return it and that it's okay because if they had wanted to they could have done so or made the product work, they simply had better things to do with their time. Companies know that this is universally true and that the end result is more product on the market, more name recognition and very little risk of bad press. I don't agree with all of my employers practices and it does cause me some stress on occasion but in this case things almost always turn out better for the customers than even they had hoped for. And yes, the company is making money handily. So now I will tell you what my experience was w/the Carlton H Sheets No Money Down system. A friend of mine purchased the system and didn't touch it for about a year. After finally listening to the entire course on disc he decided it wasn't realistic and that most or all of the ideas wouldn't work. It was far too late for him to return it and I had been interested in it for a while so he lent it to me. The upside; no money invested. The downside; the support staff that DOES EXIST won't help you if you aren't the registered purchaser and that is something to keep in mind if you plan to purchase from Ebay etc. I know the support staff exists because my father has since purchased it directly from the infomercial and says they have been very available and helpful. Keep in mind that this is certainly an entirely different department than that which you contact to return the product. It has been 7 years since I first completed the course and though some of it is dated I still reference it from time to time. They continually update it to keep up w/changes in realestate law etc. and it is possible to buy ubdates if you are a registered original owner. Here is the long and short of it; The course is not brief and though Carleton says anyone can do it and he has very sucsessful graduates that never finished high school that is simply misleading. Remember, Einstein had a 6th grade education. To have sucsess with this course you will need to BE OF AT LEAST AVERAGE INTELLIGENCE, you will have to WORK VERY HARD, it will TAKE A LONG TIME TO BECOME WEALTHY, you will NEED ABOVE AVERAGE ORGANIZATIONAL SKILLS, you will have to BE ABLE TO HANDLE REJECTION, you will have to BE PERSISTENT, and last but not least you will need the ability to BALANCE COURAGE AND RISK. If you think it sounds hard it isn't. But it's no walk in the park either. If you think it sounds scary you are right. You will probably have to go WAY out of your comfort zone and their is SUBSTANTIAL risk involved with some or all of his methods. Although I have made a lot of money employing his methods, last year I lost $32,000.00 on one deal and still haven't gotten to where I would feel safe quiting a normal job to do this full time. Realestate is risky no matter what people tell you and no matter how much you do your research. Some things are just not in your controll. The $$$ I lost on that deal was because I was buying at the end of a climbing market and hoping to flip the house while things were still hot. I got locked into a legal contract which I couldn't, and as a standup guy wouldn't, get out of and because of several problems with timing, title issues, etc. didn't close on the house until things went soft. I was stuck with the house for a year and a half with enourmous carrying costs and only made out as well as I did because I took another risk and sank $65,000.00 into improvements to get rid of it. That leads me to 2 points I would like to clear up; 1 CARLETON SHEETS NEVER CLAIMS THIS IS A GET RICH QUICK PROGRAM. In fact here is a direct quote from the course, "This is not a get rich quick program. Is it a get rich slow program? Absolutely..." 2 CARLETON SHEETS RECOMMENDS AGAINST FLIPPING PROPERTIES. Although he gives you valuable information and methods for flipping and has himself had sucsess with it he says and this is another direct quote, "I don't recommend that you use flipping as your primary wealth building method. It is far too risky and real money is made when you buy realestate not when you sell it." If you don't complete the course that won't make any sense to you but I am just addressing things that were said in other rebuttal comments. If you are looking for an easy stay at home method of earning a living or getting rich. THIS IS NOT IT. I don't know what is. I wish I did. If you are looking for a legitimate way to build net worth and maybe eventually be independently wealthy. THIS IS THE BEST I'VE FOUND. I feel bad for everyone that has had a bad experience with the Sheets program and I do believe you all but that just hasn't been the case for me. Good Luck To All and Be Carefull! Bob


Robert

Canton,
Georgia,
U.S.A.
Everyone is missing the point COMPLAINT!

#6Consumer Comment

Sun, December 03, 2006

I have purchased Carolton Sheets Twice, and my wife Once over last 12 years. I even got suckered into the coaching program for $4,000. ( Don't Do It!) I do not believe all of his tactics are reasonable. I do believe the customer service is poor and I have heard personal friend not getting his money back. Let me say this. There are many valuable lesson in his tapes. Even if you only learn ONE, it is worth the $100 or $200 you paid. I am 43 and have bought Ed Beckly back in the 80's, Real Estate This and Real Estate That over the years. Every little piece you can pick up will pay off greatly if stick with it. I have worked hard but my net worth is climbing above 3.5 Million and 95% has been from Real Estate. The latest is Rich Dad Poor Dad (highly recomended) The trick is do not expect or beleive in the "get rich quick" It all started with 1 fixer upper. Fight like hell to get your money back, but don't stop buying and learning!


Robert

Canton,
Georgia,
U.S.A.
Everyone is missing the point COMPLAINT!

#7Consumer Comment

Sun, December 03, 2006

I have purchased Carolton Sheets Twice, and my wife Once over last 12 years. I even got suckered into the coaching program for $4,000. ( Don't Do It!) I do not believe all of his tactics are reasonable. I do believe the customer service is poor and I have heard personal friend not getting his money back. Let me say this. There are many valuable lesson in his tapes. Even if you only learn ONE, it is worth the $100 or $200 you paid. I am 43 and have bought Ed Beckly back in the 80's, Real Estate This and Real Estate That over the years. Every little piece you can pick up will pay off greatly if stick with it. I have worked hard but my net worth is climbing above 3.5 Million and 95% has been from Real Estate. The latest is Rich Dad Poor Dad (highly recomended) The trick is do not expect or beleive in the "get rich quick" It all started with 1 fixer upper. Fight like hell to get your money back, but don't stop buying and learning!


Robert

Canton,
Georgia,
U.S.A.
Everyone is missing the point COMPLAINT!

#8Consumer Comment

Sun, December 03, 2006

I have purchased Carolton Sheets Twice, and my wife Once over last 12 years. I even got suckered into the coaching program for $4,000. ( Don't Do It!) I do not believe all of his tactics are reasonable. I do believe the customer service is poor and I have heard personal friend not getting his money back. Let me say this. There are many valuable lesson in his tapes. Even if you only learn ONE, it is worth the $100 or $200 you paid. I am 43 and have bought Ed Beckly back in the 80's, Real Estate This and Real Estate That over the years. Every little piece you can pick up will pay off greatly if stick with it. I have worked hard but my net worth is climbing above 3.5 Million and 95% has been from Real Estate. The latest is Rich Dad Poor Dad (highly recomended) The trick is do not expect or beleive in the "get rich quick" It all started with 1 fixer upper. Fight like hell to get your money back, but don't stop buying and learning!


Robert

Canton,
Georgia,
U.S.A.
Everyone is missing the point COMPLAINT!

#9Consumer Comment

Sun, December 03, 2006

I have purchased Carolton Sheets Twice, and my wife Once over last 12 years. I even got suckered into the coaching program for $4,000. ( Don't Do It!) I do not believe all of his tactics are reasonable. I do believe the customer service is poor and I have heard personal friend not getting his money back. Let me say this. There are many valuable lesson in his tapes. Even if you only learn ONE, it is worth the $100 or $200 you paid. I am 43 and have bought Ed Beckly back in the 80's, Real Estate This and Real Estate That over the years. Every little piece you can pick up will pay off greatly if stick with it. I have worked hard but my net worth is climbing above 3.5 Million and 95% has been from Real Estate. The latest is Rich Dad Poor Dad (highly recomended) The trick is do not expect or beleive in the "get rich quick" It all started with 1 fixer upper. Fight like hell to get your money back, but don't stop buying and learning!


David

Richmond,
Illinois,
U.S.A.
It is all up to you !

#10Consumer Suggestion

Sun, October 22, 2006

I have read all the comments and rebuttals in this report. I had purchased the Carlton Sheets system back in 2001. As of yet, I have not turned into a real estate investor. I do own 2 properties, and I beleive that after going through Carlton's course, it gave me some constructive ideas. I will tell you what I did. I was not afraid to ask the real estate agents if they knew of properties on the market that might be a little more motivated than others. This helped me steer into my first condo by dealing and making muliple offers to motivated sellers. The point is, you can read millions of books. If you dont take the initiative and put ideas into motion, you will never get anywhere. As for your claims about returning the product and not getting your money back. I got cold feet my first time. I personally returned the product. They refunded my money. About a year later I ordered the product a second time and stuck with it. I have no doubt that some of you have might not have gotten your money back. This is a big company. No one company is perfect out there. My suggestion is if you have been wronged, keep on contacting the company that wronged you and keep asking for the proper Supervisors. Good Luck to you all! P.S. Michael Jordan missed 100% of the shots he never took.


D

-,
Oklahoma,
U.S.A.
Hey Janice

#11Consumer Comment

Mon, August 14, 2006

How's your credit rating? No matter what you do in Real Estate, if you don't have enough of a credit rating, you will go NOWHERE. Carlton Sheets convieniently leaves this little tidbit out of his pitch.


Doc

Jacksonville,
Florida,
U.S.A.
Former Credit Card "Charge Back" Employee

#12Consumer Comment

Mon, August 14, 2006

I worked for one of the biggest credit card companies in America and I must say that Carleton Sheet's product was one of our biggest problems. Consumers were given a hard time about their returns, oftening following the return policy only to be charged anyhow. Thats where I came it. I was responsible for charging it back, to recover their money. As a consumer, you have rights. If you feel those rights were violated, then please do one of several things: Contact the Better Business Bureau; Contact your credit card company... immediately; Contact a lawyer, if need be. Dealing with credit card purchases, always keep the reciept. If it is ordered over the phone, write down the name of the person taking your order, the date, the time and their extension, as well as any confirmation number. If you order online then screen print or capture the actual order page before you hit "send", and then do it again after the order goes through. Should you wish to return the product, make sure it's within the outlined time frames. To prove it, should you need to, do one of several things: have a small recorder handy and tell the representative that you will be taping the phone call; write down the call time, date, rep name and extension as well as any confirmation number; if returned is initiated online, screen print or capture any 'online customer service' live conversations (chat windows) as well as any forms you may be required to fill out. Why is all this necessary? If you go to your credit card company to dispute a charge, they will set into motion a series of events. #1. They will put the item in a 'dispute' status and send you a letter to write a statement on to sign and return. It is vital you return it immediately as they work under time constraints. #2. They will order the draft or transcript from the purchase. #3. Based on the information they are sent, they will charge the item back to the companies bank or come back to you with more information. Please keep in mind, that when you call a company to make a return (such as Mr.Sheet's) they advise that they record conversations for quality or training purposes. Of course they do.... yet those training tapes are the very 'evidence' they turn over to your credit card company in their attempt to prove that you didn't follow their guidelines. I hope this information helped, but the best advice I can offer on this is: There are no "get rich quick" schemes that work. If it's too good to be true, it is a rip off. The only one getting rich is the guy taking Your money! Good luck in the future. And one last tip... Mastercard is more consumer friendly as far as charge backs go, then Visa is. Visa tends to side with the merchant. Check your wallets before you make your purchase and keep that in mind.


Doc

Jacksonville,
Florida,
U.S.A.
Former Credit Card "Charge Back" Employee

#13Consumer Comment

Mon, August 14, 2006

I worked for one of the biggest credit card companies in America and I must say that Carleton Sheet's product was one of our biggest problems. Consumers were given a hard time about their returns, oftening following the return policy only to be charged anyhow. Thats where I came it. I was responsible for charging it back, to recover their money. As a consumer, you have rights. If you feel those rights were violated, then please do one of several things: Contact the Better Business Bureau; Contact your credit card company... immediately; Contact a lawyer, if need be. Dealing with credit card purchases, always keep the reciept. If it is ordered over the phone, write down the name of the person taking your order, the date, the time and their extension, as well as any confirmation number. If you order online then screen print or capture the actual order page before you hit "send", and then do it again after the order goes through. Should you wish to return the product, make sure it's within the outlined time frames. To prove it, should you need to, do one of several things: have a small recorder handy and tell the representative that you will be taping the phone call; write down the call time, date, rep name and extension as well as any confirmation number; if returned is initiated online, screen print or capture any 'online customer service' live conversations (chat windows) as well as any forms you may be required to fill out. Why is all this necessary? If you go to your credit card company to dispute a charge, they will set into motion a series of events. #1. They will put the item in a 'dispute' status and send you a letter to write a statement on to sign and return. It is vital you return it immediately as they work under time constraints. #2. They will order the draft or transcript from the purchase. #3. Based on the information they are sent, they will charge the item back to the companies bank or come back to you with more information. Please keep in mind, that when you call a company to make a return (such as Mr.Sheet's) they advise that they record conversations for quality or training purposes. Of course they do.... yet those training tapes are the very 'evidence' they turn over to your credit card company in their attempt to prove that you didn't follow their guidelines. I hope this information helped, but the best advice I can offer on this is: There are no "get rich quick" schemes that work. If it's too good to be true, it is a rip off. The only one getting rich is the guy taking Your money! Good luck in the future. And one last tip... Mastercard is more consumer friendly as far as charge backs go, then Visa is. Visa tends to side with the merchant. Check your wallets before you make your purchase and keep that in mind.


Ted

Fort Mill,
South Carolina,
U.S.A.
How To Avoid Getting Ripped Off

#14Consumer Suggestion

Sun, July 27, 2003

Folks, As far as Carlton Sheets is concerned, I can only say that I, too, ordered his course and found it to be something that was not for me. I sent it back for a full refund, which I did receive. Before ordering the course, however, I did do one small bit of homework - I asked a real estate broker if it was possible to purchase homes with no money down, (though I already knew the answer deep down inside). I was right, the broker told me "NO!". But I ordered the course anyway, trusting that I would get my money back, as promised, if I wasn't pleased with it. I continue to search for home-based business, and other second income opportunities. For others who are doing the same, I can only advise that a little home work can go a long way,(if you pay attention to what that homework tells you!). Do two simple things: check out the company's website first, then come here to Rip-Off Report. Those two things will save you a lot of trouble, (as long as you don't ignore what you read).


Mary Ann

Chadwicks,
New York,
U.S.A.
THINGS TO TRY TO GET YOUR MONEY BACK

#15Consumer Comment

Tue, May 13, 2003

Hi, I to have been through something similiar to what happened to Joe and Shelby. It's so sad that people have to rip off others and it's getting pretty common in todays society. You see it all over, tv, online, and their are all sorts of internet sites (like this one) that help to get the word out. In my situation, I paid $1080 for a product that never made its way to my house after 2 months of them having my money. First thing I did was filed an affadavit with my bank. Then I contacted BBB in the city/state they were in. I also hit one of those sites that I mentioned above, PLANET FEEDBACK, and wrote a letter which gets posted on their site and also gets sent to the business that is being reported. I was in contact with the OWNER of the company that took my money, I can't tell you how many times. Phone calls (I used their 800 number) and letters and nothing phased him but my persistance paid off. I can't say which one of the things that I did got my money back, but one of them did. You need to get what they did out where everyone can see what they are like. It hurts them in the long run and they seem to frown on people doing that to them. This is how you help others to not get taken like you did and that is how I found this site. I had seen Carlton Sheets on TV and talked to my daughter about it and we decided to check them out before trying it. This is one of the things we found. Thank you for doing this. I can only hope one of my suggestions for getting your money back will work. Good luck!


J

Garland,
Texas,
U.S.A.
They Are A Rip-Off !!! They got me Too!!!!

#16REBUTTAL Individual responds

Mon, February 24, 2003

I cancelled my original order for the material, after waiting 2 weeks for the material to arrive via UPS 4 Day Express. The customer service representative said if it arrives, DO NOT OPEN and ship it back. This would automatically flag accounting to not bill your Amex credit card. They lied!!! Although, I cancelled the order, they still delivered/shipped the package over 30 days after it was ordered from the company. They lied!!! They have refused to credit my account, although they have the unopened and unused material returned as instructed by their customer service department. Their Customer Service Department is a joke!! They do not have anyone from Carleton Sheets & Assoc. to contact to address this billing problem. They said, the Computer said it shipped and was returned after 30 days. Therefore, Not Their Problem. You Must Pay for some thing that you cancelled, and returned unopened. They are now denying they every talked to me about a returned, because their agent did not follow the established process and did not log the call for return request. THIS HAS BEEN A F---ing Nightmare!!!!!!!! STAY AWAY FROM THESE GUYS!!!!!!!!! NOT SURE YET? Call there 800 number at 1-877 258 0444 and ask to speak to their Accounting Department, not Customer Service and Billing, but Accounting. They do not have any real contacts for the company. They are just there to keep unhappy customers away from the company.


David

Bullhead City,
Arizona,
U.S.A.
A Cheaper Way

#17Consumer Comment

Mon, February 17, 2003

I have always wondered about the Carlton Sheets course but after what Ive seen here on the RIP OFF REPORT I think I will not order. To many sincere sounding complaints. However for those of you that are curious about it do what I do. You can go to Ebay or Yahoo actions and pick many of these TV get rich courses for $10-20 Carlton Sheets included. I know I would like to see the course and if anyone here wants to sell me thiers I'll give you $15 for it. Hey better than nothing at all.


Fraud Hammer X

Hammertown,
Florida,
Niue
Carleton Sheets? How about Carleton CHEATS!

#18Consumer Comment

Mon, February 17, 2003

Listen up all because Fraud Hammer X is going to break it ALL down...HAMMERSTYLE!

First of all you losers who say Carleton Cheats works for you...you're nothing but garden variety shills barely worthy of my Fraud Hammer skills. However , since I have been working hard to eliminate shilldom there is nothing left for me to hone my skills with, so watch out! BAM! There's a hammer for Javier in Tampa Bay. Javier, why don't you get a job, my friend? Wait outside the Home Depot if you're having a hard time, amigo! Andrew in Albuquerque: shut the hell up! POW! Here's a shout out to my bizzatch Janice in Florida. Hey Janice in Florida - it's nice to see you're on your way to financial independence. I think you'll make more money as a teabag buddy for Carleton Cheats than you will with his course. OWWWWWWW! That hurt!

Bring it, shills! I'm not scared of you!


Javier

Tampabay,
Florida,
U.S.A.
Worked for me

#19Consumer Comment

Sun, February 16, 2003

I too have used the Carlton Sheets program successfully. I used it to buy my first home and was able to pull cash out at closing (which I used to furnish my new home) just like he explains. I started with bad credit but READ the entire course and did exactly what he suggested to build a credit relationship with a bank and it worked. Sorry it didn't work for you but perhaps you didn't give it a fair try.


PHONEY REBUTTAL this is not really a satisfied customer

#200

Sun, November 17, 2002

Andrew,

Sorry, this EDitor does NOT believe the above comments were made by a satisfied consumer.

When Rip-off Report first started, critics said consumers would be filing false and misleading Reports. After reading several Rip-off Reports at random, anyone would agree, the Rip-off Reports seem to be sincere and honest, and they must have been a victim. Newspaper Reports and TV Producers alike, all agree, Rip-off Report victims are real and usually check out.

What I have found, it's the unscrupulous business or individual that was reported instigating employees or friends to file bogus satisfied consumer comments.

ED Magedson
EDitor-in-Chief
[email protected]


Andrew

Albuquerque,
New Mexico,
Sheets didn't rip ME off

#21Consumer Comment

Sat, November 16, 2002

I am a real estate broker, general licensed appraiser, AND a mortgage broker. I found the Sheets program to be a HUGE benefit to my life and especially my business. I'm sorry someone else didn't get a prompt refund, but I've made nearly a hundred thousand dollars employing the program. $40,000 of it was in my FIRST transaction.

If you lost $200 because you wanted to send back the program, I'd say order it again, do what it says, READ IT TO THE END THIS TIME, and make some cash.

It wasn't Carlton Sheets that ripped you off, you screwed YOURSELF by not following instructions. I'd bet you are the type of person who complained to the principle when the teacher flunked you because you forgot to sign your name on a test. Who's fault is that?


kurt

Hayward,
California,
If it were me...

#22Consumer Comment

Wed, October 23, 2002

...I think I'd send a complaint to:

The Professional Education Institute
7020 High Grove Blvd.
Burr Ridge, IL 60521-9264

That's the address on the response cards that are in the kit I have.

I don't know if it would do any good. My kit is a couple of years old. I'd think it's worth a try, since it's good business to care about (and try to correct) customer dissatisfaction.

I have anecdotal evidence that Carlton Sheet's program for purchasing homes with no money down actually does work. Mom bought her last house that way. It's why she's now got a slightly-positive net worth (instead of being heavily in debt).

Listening to 12 hours of CS's lectures will not turn you into an "Instant Expert". It actually takes more than that.

What I've heard from his lecture series makes tremendous sense to me and I'm intent on putting some of those techniques into action before the year ends.

BTW - I don't work for anyone but myself any more.

Some of the above is fact, some is opinion; the opinions are protected by law.

Your mileage may vary, but I think Carlton's got his sheet together.


Matt

Thorndale,
Pennsylvania,
I Fell For It Too...

#23Consumer Comment

Mon, September 30, 2002

Way back a while ago, I saw the CarltonSheets program and ordered it.

I looked through the materials, and read the books. All the program tells you is that you can buy real estate cheap and then re-sell it for a profit.

The "secret" to this program is this:

1.) You find a piece of property that is either "distressed" (fixer-upper, or foreclosure)

2.) You go get a loan at the bank using the property's value as collateral.

3.) You re-sell the property (hopefully) at a profit.

The "No Money Down" is the promise of reselling the real estate BEFORE you have to make any payments on the loan you just took out at the bank. So technically, you don't pay "any money down." That is if everything goes as schemed.. errr... planned.

Not everyone is in a position to go get a loan at the bank. The CS materials tell you that you should clean-up your credit before asking for a loan... OH REALLY?!?!? Ya' Think..?!?!?! WOW!!! Now THAT'S worth $40.00!!! NOT!

So, if anyone thinks you can make a bazillion dollars without putting anything down or at risk, you need to get a grip!


Alvin

Reinholds,
Pennsylvania,
cant find a number to call to send this profuct back

#24REBUTTAL Individual responds

Wed, September 11, 2002

I cant find a phone No to call so i can send this package back to Carlton Sheets


Paul

Nashville,
Tennessee,
Contact your AG!!!

#25Consumer Comment

Sat, August 10, 2002

Shelby,

Just contact your Tennesee AG:

Paul G. Summers, Attorney General
P. O. Box 20207
Nashville, TN 37202-0207
(615)741-1671

This matter will be handled by Tenn. consumer protection.


[email protected]

Ethics,
Arkansas,
Beware of shills

#26Consumer Suggestion

Fri, February 22, 2002

Spoken like a true shill, Janice. Another sign of pyramids and other slippery work-at-home schemes. Janice had a whole lot of nothing to say but a great buzz statement "Your attitude determines your altitude." I couldn't agree more. Shill are at a very low altitude--sub level and lowest of lows.

Shelby, don't listen to this shill. Shills will always be enslaved to some person or cause. They are the tools of the powerful who have convinced the shill that they are somehow important.

Shelby, be an individual and don't live by anyone's word but your own. Anyone who has ever listened to a shill and then succumbed to one has always lived to regret it. The only good that comes from it is for the shill and their master.

I stand by my advice to you.


Janice

West Plam Beach,
Florida,
Carlton Sheets - Attitude Determines Altitude

#27Consumer Comment

Wed, February 20, 2002

Consumers must use caution when ordering items that may be returned in a specific time period.

Items that may be returned in 30 days or less must be returned in that time frame. Not 31 days. I believe that the combination of procrastinating and the hope of getting somthing for free is a huge problem. The best method I have found for returning something is give myself two weeks and mail it return receipt requested. I did this with a Carlton Sheets product and Received a letter from the Hume Company acknowledging receipt of the books the following week .

I also ordered the Carlton Sheets No Down Payment Course and so far have had good luck with it. I do believe the methods work if you are willing to put the time in and follow the step by step methods. I have had the course for 6 weeks and so far I have made 3 offers on properties. I've not purchased anything yet but it is just a matter of time before I do. As with anything else if you know you can't do it then you can't do it. A positive attitude and some determinitation will make the Carlton Sheets Program work , even for you.


Janice

West Plam Beach,
Florida,
Carlton Sheets - Attitude Determines Altitude

#28Consumer Comment

Wed, February 20, 2002

Consumers must use caution when ordering items that may be returned in a specific time period.

Items that may be returned in 30 days or less must be returned in that time frame. Not 31 days. I believe that the combination of procrastinating and the hope of getting somthing for free is a huge problem. The best method I have found for returning something is give myself two weeks and mail it return receipt requested. I did this with a Carlton Sheets product and Received a letter from the Hume Company acknowledging receipt of the books the following week .

I also ordered the Carlton Sheets No Down Payment Course and so far have had good luck with it. I do believe the methods work if you are willing to put the time in and follow the step by step methods. I have had the course for 6 weeks and so far I have made 3 offers on properties. I've not purchased anything yet but it is just a matter of time before I do. As with anything else if you know you can't do it then you can't do it. A positive attitude and some determinitation will make the Carlton Sheets Program work , even for you.


TheFraudChick

Fraudchickland,
Arkansas,
Carleton Sheets --Shameful Behavior

#29Consumer Suggestion

Mon, February 11, 2002

Shelby,

You were given the classic run around! Those people stalled your time limit out-that's fraud. I suggest you take Carleton Sheets to court. Here's what you do:

1. Write out a timeline of all the phone calls you made to Carleton Sheets and Company to get a refund. You can use your phone bill to help with this. Don't be bothered that some customer representatives claim some names you gave don't exist-customer service representatives almost always use bogus names for their work.

2. Gather all of your phone bills for the time period in question and all pertinent paperwork, like the agreement that outlines the 30 days.

3. Go to your bank and get the bank account number and routing number that your funds were transferred into. You will need this information when you request a garnishment.

4. Go to your local courthouse and file in small claims court. Your complaint is against an officer of the company, make it Carleton-he's a
people person! Use the company headquarters for his address. All the info you need will be on the box.

5. Your complaint is that Carleton Sheets' employees intentionally gave you the run around to run out your 30-day refund period. Demand your money back, any bank fees incurred and court costs.

6. If you want a free vacation to LA you can go to www.JudgeJudy.com and sign up to have your case heard by her. What fun!

7. I suggest you write a letter to the company to express your dissatisfaction and to outline your suspicions. Send it certified mail,
which costs only a couple of bucks. Take a copy of this letter to court to show how reasonable you were. ..Send me e-mail if you need help writing this letter. I'll write a rough draft for you.

List of things to take with you to court:

1. Carleton Sheets product
2. Phone bills
3. Your timeline
4. Bank statement showing the charge to your card
5. Copy of letter sent to Carleton Sheets
6. Print off some Carleton complaints you've read here and take them in for impact (although they can't be used as evidence in your case they would be interesting to the judge and may be considered to consider standard business
practice by Carleton)

Good Luck
The Fraud Chick
[email protected]


TheFraudChick

Fraudchickland,
Arkansas,
Carleton Sheets --Shameful Behavior

#30Consumer Suggestion

Mon, February 11, 2002

Shelby,

You were given the classic run around! Those people stalled your time limit out-that's fraud. I suggest you take Carleton Sheets to court. Here's what you do:

1. Write out a timeline of all the phone calls you made to Carleton Sheets and Company to get a refund. You can use your phone bill to help with this. Don't be bothered that some customer representatives claim some names you gave don't exist-customer service representatives almost always use bogus names for their work.

2. Gather all of your phone bills for the time period in question and all pertinent paperwork, like the agreement that outlines the 30 days.

3. Go to your bank and get the bank account number and routing number that your funds were transferred into. You will need this information when you request a garnishment.

4. Go to your local courthouse and file in small claims court. Your complaint is against an officer of the company, make it Carleton-he's a
people person! Use the company headquarters for his address. All the info you need will be on the box.

5. Your complaint is that Carleton Sheets' employees intentionally gave you the run around to run out your 30-day refund period. Demand your money back, any bank fees incurred and court costs.

6. If you want a free vacation to LA you can go to www.JudgeJudy.com and sign up to have your case heard by her. What fun!

7. I suggest you write a letter to the company to express your dissatisfaction and to outline your suspicions. Send it certified mail,
which costs only a couple of bucks. Take a copy of this letter to court to show how reasonable you were. ..Send me e-mail if you need help writing this letter. I'll write a rough draft for you.

List of things to take with you to court:

1. Carleton Sheets product
2. Phone bills
3. Your timeline
4. Bank statement showing the charge to your card
5. Copy of letter sent to Carleton Sheets
6. Print off some Carleton complaints you've read here and take them in for impact (although they can't be used as evidence in your case they would be interesting to the judge and may be considered to consider standard business
practice by Carleton)

Good Luck
The Fraud Chick
[email protected]


TheFraudChick

Fraudchickland,
Arkansas,
Carleton Sheets --Shameful Behavior

#31Consumer Suggestion

Mon, February 11, 2002

Shelby,

You were given the classic run around! Those people stalled your time limit out-that's fraud. I suggest you take Carleton Sheets to court. Here's what you do:

1. Write out a timeline of all the phone calls you made to Carleton Sheets and Company to get a refund. You can use your phone bill to help with this. Don't be bothered that some customer representatives claim some names you gave don't exist-customer service representatives almost always use bogus names for their work.

2. Gather all of your phone bills for the time period in question and all pertinent paperwork, like the agreement that outlines the 30 days.

3. Go to your bank and get the bank account number and routing number that your funds were transferred into. You will need this information when you request a garnishment.

4. Go to your local courthouse and file in small claims court. Your complaint is against an officer of the company, make it Carleton-he's a
people person! Use the company headquarters for his address. All the info you need will be on the box.

5. Your complaint is that Carleton Sheets' employees intentionally gave you the run around to run out your 30-day refund period. Demand your money back, any bank fees incurred and court costs.

6. If you want a free vacation to LA you can go to www.JudgeJudy.com and sign up to have your case heard by her. What fun!

7. I suggest you write a letter to the company to express your dissatisfaction and to outline your suspicions. Send it certified mail,
which costs only a couple of bucks. Take a copy of this letter to court to show how reasonable you were. ..Send me e-mail if you need help writing this letter. I'll write a rough draft for you.

List of things to take with you to court:

1. Carleton Sheets product
2. Phone bills
3. Your timeline
4. Bank statement showing the charge to your card
5. Copy of letter sent to Carleton Sheets
6. Print off some Carleton complaints you've read here and take them in for impact (although they can't be used as evidence in your case they would be interesting to the judge and may be considered to consider standard business
practice by Carleton)

Good Luck
The Fraud Chick
[email protected]


TheFraudChick

Fraudchickland,
Arkansas,
Carleton Sheets --Shameful Behavior

#32Consumer Suggestion

Mon, February 11, 2002

Shelby,

You were given the classic run around! Those people stalled your time limit out-that's fraud. I suggest you take Carleton Sheets to court. Here's what you do:

1. Write out a timeline of all the phone calls you made to Carleton Sheets and Company to get a refund. You can use your phone bill to help with this. Don't be bothered that some customer representatives claim some names you gave don't exist-customer service representatives almost always use bogus names for their work.

2. Gather all of your phone bills for the time period in question and all pertinent paperwork, like the agreement that outlines the 30 days.

3. Go to your bank and get the bank account number and routing number that your funds were transferred into. You will need this information when you request a garnishment.

4. Go to your local courthouse and file in small claims court. Your complaint is against an officer of the company, make it Carleton-he's a
people person! Use the company headquarters for his address. All the info you need will be on the box.

5. Your complaint is that Carleton Sheets' employees intentionally gave you the run around to run out your 30-day refund period. Demand your money back, any bank fees incurred and court costs.

6. If you want a free vacation to LA you can go to www.JudgeJudy.com and sign up to have your case heard by her. What fun!

7. I suggest you write a letter to the company to express your dissatisfaction and to outline your suspicions. Send it certified mail,
which costs only a couple of bucks. Take a copy of this letter to court to show how reasonable you were. ..Send me e-mail if you need help writing this letter. I'll write a rough draft for you.

List of things to take with you to court:

1. Carleton Sheets product
2. Phone bills
3. Your timeline
4. Bank statement showing the charge to your card
5. Copy of letter sent to Carleton Sheets
6. Print off some Carleton complaints you've read here and take them in for impact (although they can't be used as evidence in your case they would be interesting to the judge and may be considered to consider standard business
practice by Carleton)

Good Luck
The Fraud Chick
[email protected]

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