- Report: #1273975
Complaint Review: CARCHEX - Baltimore Internet
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CARCHEX
CARCHEX 118 Shawan Road Baltimore, Internet, USA
Phone:
877 carchex
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CARCHEX CARCHEX RIPPOFF AND A SCAM – BUYER BEWARE!!! CARCHEX ARE AGGRESSIVE SALESMAN WHO WILL THROW ANY OTHER COMPANY UNDER THE BUS JUST TO GET YOUR MONEY. Baltimore Maryland Internet
As a smart consumer, I researched in depth 5 extended warranty companies for my Mercedes-Benz. CARCHEX was #4 on my list. After speaking to the other companies, I was getting great information before I make my decision. After giving the CARCHEX representative my info he asked me what other companies did I speak to. Without telling me what he can offer me, he started going on and on how the other companies (who are higher rated) are total scams and they won’t cover me on any claims. Once he was done with his bad mouthing we went over the coverage and quote and I told him I will think about it and compare it with the other companies. He actually told me if I don’t go with CARCHEX I will be sorry that I didn’t… That sound like a threat.
I decided to wait a few days hoping it was just that particular salesman and tried to call back. To my dismay, another salesman did the same thing. It looks like this is how all the salesman are trained. So I decided to listen to what he had to say and wrote down everything he said to check the validity of his claims as well as review with him the many customers who voiced their experiences with CARCHEX RIPPOFF REPORT.
I went over a few of the RIPPOFF REPORTS to see what he had to say:
Carchex Repair bill $870. My portion $537. What’s the use of having a warranty with these guys.
His response was, I don’t know anything about that.So I decided to do some further investigation, and found.
Carchex royal administration services CARCHEX SCAM DO NOT USE - TAKES YOUR MONEY AND REFUSES TO REIMBURSE OR PAY FOR AUTO WORK
CARCHEX, Jason Goldsmith, Royal Administration Services IF YOU HAVE A CAR WITH OVER 50,000 MILES, YOUR WARRANTY WILL LIKELY BE REFUSED……also in the same claim states ‘EVERYONE NEEDS TO KNOW THAT YOUR WARRANTY IS NOT WORTH THE PAPER IT IS PRINTED ON BECAUSE YOU CAN DENY ANY AND ALL CLAIMS.. The only certainty is that you will be intimidated if you object to the company telling you that they will not pay for coverage, leaving you with a loss of $100’s to $1,000’s of dollars in payments for no coverage
After reading this the rep put me on hold and never came back. I called back numerous times to see why he will spend 30% of time on the quote and 70% on intimidating me only to go with them.
I did research on CARCHEX and they are brokers that sells someone else’s coverage that goes by the name ROYAL ADMINISTRATORS. CARCHEX salesman are professional scammers just to get your money.CARCHEX IS A SCAM.
1 Updates & Rebuttals
Customer Support Manager
Baltimore,Maryland,
USA
CARCHEX Response
#2UPDATE Employee
Mon, December 14, 2015
I'm sorry to hear about your recent experience with CARCHEX. Please reach out to me directly so that I can handle this appropriately. We take customer experience very seriously and I will review all the calls and interaction with our vehicle protection specialist. We provide extensive training to all our specialists, and I thank you for bringing this to my attention. Please call me at 877.227.2439 extension 1491 so that I can remedy this right away.
Sincere Thanks,
Claims Support Manager
