1, Report:
#1520353
Posted Date:
Aug 08 2022
Carchex I purchased an auto warranty June 21, 2022. I had to wait 30 days and put 500 miles on my vehicle before I can make a claim. I made a claim almost 2 months later and /American Auto shield denied my claim. I’ve called them well over 11 times Cockysville Maryland
On June 21, 2022 I purchased a auto warranty from Carchex. There was a 30 day and 500 mile wait before I claim could be filled. I found the clean that was denied due to a manufacturer service bulletin. The bulletin involves an evaporator core which can cause air conditioning to malf...
Entity
Categories: Auto Dealer Repairs, Auto Warranty
2, Report:
#1473404
Posted Date:
Feb 13 2019
Carchex Royal administration Not honoring my bumper to bumper warranty Baltimore Md
My Cadillac Escalade was getting high miles so I purchased best warranty to cover bumper to bumper repairs. After a few months my car started making noise so I took my Escalade to dealership and they found I have an engine issue. My car has been in shop for 3 weeks today (2-12-2019)...
Entity
Categories: Auto Extended Warranty
3, Report:
#1450612
Posted Date:
Jul 07 2018
Carchex Carchex adminstrator I canceled my warranty and they promissed to pay my money back they lued to me and said they wouldnt pay me back. Carchex is a rip off company who lies ,cheats and breaks contracts when they refuse to pay yiu back the luars deserve to rott in prison there scammers who rip off people there business is based on lies Baltimore Maryland
Carxhex
Is a company who lies ,cheats and breaks promisses to people who do business with them. They cheat people out of money when you cancel your warranty. They ripped me off totaly and deserve to rott in prison. Carchex is based on lies they tell people and never refund your mone...
Entity
Categories: Auto Dealer Repairs, Auto Repair Service
4, Report:
#1424495
Posted Date:
Jan 22 2018
Lemonsquad.com Did a substandard and misleading evaluation of a vehicle which I wound up buying. If it had done properly, as outlined in the sample report, I would never have bought the car. other Minnesota
This inspection company is the worst I have ever dealt with. I was purchasing a used BMW long distance and contracted with them for an exotic inspection the day before. The mechanic arrived the next day and spent 2 hours with my prospective car and my salesman, and subsequently gave...
Entity
Categories: Auto Inspection, Auto Mechanics, Mechanics
5, Report:
#1411880
Posted Date:
Nov 14 2017
Carchex Royal Administration Refusing To Pay For Repairs Baltimore Maryland
I purchased the Titanium extended warranty Package on 01/17/2017. I was told by rep that this was the best package they offerred and is compared to a bumper to bumper warranty with very few exclusions. I have a copy of the transcript for proof of our conversation. I have taken my ...
Entity
Categories: Auto Warranty
6, Report:
#1385497
Posted Date:
Jul 14 2017
Royal Administration Carchex Nationwide
Got the warranty in Oct 2016.I had a issue with navigation hard drive 2 months after i got warranty . I passed there break in period (1000 miles and more than 30 days) Royal fought me a little bit but they paid eventually. Tried to say pre existing issue, when i bought the war...
Entity
Categories: Auto Warranty
7, Report:
#1353896
Posted Date:
Feb 04 2017
CarChex Royal Admin Liar, thief, con-artist, greed, undependable,unreliable Massachusetts Nationwide
Decided to purchase the warranty. Bad idea. I was told this warranty covers all repairs listed in the contract. I spent over $6,000 to get my Lexus in great shape so when i did get the warranty i would not have any issues or discrepancy with the warranty company. 2-3 months la...
Entity
Categories: Auto Warranty
8, Report:
#1342788
Posted Date:
Dec 12 2016
Carchex Rip off Chicago Illinois Nationwide
I bought a extended warranty from carchchex. The next day cancelled policy with in 30 days as they claim. Now carchex is sending bills to me. That is not cancelled. I've sent their cancellation forms email and called them. They claim they don't have any records of any conversation...
Entity
Categories: Auto Repair Service
9, Report:
#1320900
Posted Date:
Aug 05 2016
Carchex Terrible Deceptive Auto Warranty - BEWARE Internet
There are times when you feel you must warn the public based upon what you have experienced. This concerns Carchex and the auto warranty I purchased. I’m sure if someone at Carchex reads this post you will hear “it’s in the contract and let me show you where”. I have already...
Entity
Categories: Auto Warranty
10, Report:
#1311790
Posted Date:
Jun 16 2016
Carchex Total and Complete Ripoff Baltimore Nationwide
I took my 2010 Buick Enclave to the dealership to have the air conditioner checked. The air conditioner blows cold air but sometimes it blows warm. I was told that my core compressor had a small leak and needed to be replaced. I filed a claim with Carchex and was called back by deal...
Entity
Categories: Auto Repair Service
11, Report:
#1290747
Posted Date:
Feb 29 2016
CARCHEX Scam Artists Baltimore Maryland
Bought warranty for F-350. When it needed a reapair it took 3 weeks then they decided to deny coverage because it had a 5th wheel attached at one time. Then 5th wheel was not on the truck when I purchased truck or warranty nor was one ever used during the time I owned the truck. W...
Entity
Categories: Auto Warranty
12, Report:
#1273975
Posted Date:
Dec 14 2015
CARCHEX CARCHEX RIPPOFF AND A SCAM – BUYER BEWARE!!! CARCHEX ARE AGGRESSIVE SALESMAN WHO WILL THROW ANY OTHER COMPANY UNDER THE BUS JUST TO GET YOUR MONEY. Baltimore Maryland Internet
As a smart consumer, I researched in depth 5 extended warranty companies for my Mercedes-Benz. CARCHEX was #4 on my list. After speaking to the other companies, I was getting great information before I make my decision. After giving the CARCHEX representative my info he asked me wha...
Entity
Categories: Auto Warranty
13, Report:
#1271915
Posted Date:
Dec 04 2015
Carchex Repair bill $870. My portion $537. Whats the use of having a warranty with these guys. Internet
Bought a warranty from Carchex. Salesman stated that if I ran into any problems with the parts that was covered under warranty that all I had to come up with is a deductible of a $100 dollars and find a certified repair shop of my choice and my car would be taken care of. Eight m...
Entity
Categories: Auto Warranty
14, Report:
#1256460
Posted Date:
Sep 22 2015
CARCHEX Extended Warranty Buyer Beware!!!!!! Please Baltimore Maryland
I purchased an auto warranty from Carchex in April of 2015 after a lengthy back and forth with an exceptional salesperson and not enough research. One of my primary concerns was the any loss if I decided to cancel. I was told that cancellation would be simple and would involve r...
Entity
Categories: Auto Warranty
15, Report:
#1238150
Posted Date:
Jun 26 2015
CARCHEX Warning Extended Warranty Refund rip off deceptive and illegal Baltimore Maryland
I purchased an extended warranty and upon my first claim which was over 900.00 all but 128.00 was covered even though I was promised the world upon signing. I was so frustrated after enduring over a week of car rentals mostly out of my pocket and lack of coverage I deceid...
Entity
Categories: Auto Warranty
16, Report:
#1236657
Posted Date:
Jun 19 2015
CarChex/Royal Administration Claim not being approved because no codes are generated Nationwide
I Have had 09 Civic hybrid at dealer for a week now. Went in for repairs that were approved. Had a brake issue arise when the tech went to test drive repair. Basically the brake pedal went to the floor when depressed. It was not in there for brake issues. Also had ...
Entity
Categories: Auto Dealer Repairs
17, Report:
#1235181
Posted Date:
Jun 12 2015
carchex Big Extended Warranty Ripoff Baltimore Maryland
The first time I used my extended waranty they made the dealer wait 3 days to hear back from them for approval of work. They graaciousily paid $99 of a $400 bill. I paid $100 (my deductable) plus the balance. They did not even pay for labor which the agreed amount is $65 hour.
I bou...
Entity
Categories: Auto Warranty
18, Report:
#1234903
Posted Date:
Jun 11 2015
Carchex royal administration services CARCHEX SCAM DO NOT USE - TAKES YOUR MONEY AND REFUSES TO REIMBURSE OR PAY FOR AUTO WORK SOUTH FLORIDA Nationwide
This company has taken my mothers money and now that the car is having trouble is refusing to approve work getting done claiming it is préexisting.
We are honest people and my mother got this company to get rid of hassles as she gets older. Now, when we call we can't get throug...
Entity
Categories: Auto Warranty
19, Report:
#1218058
Posted Date:
Mar 25 2015
CARCHEX Carchex claim denied it should be covered Internet
I have 2007 Honda Odyssey. I bought Carchex Exclusionalry coverage Titanium Extended warranty plan in 2013.Yesterday March 23 2015 i went to dealer for My Driver passenger side automatic door not closing. When i bought warranty Tavis Middleton has confirmed everything is covered A...
Entity
Categories: Auto Warranty
20, Report:
#1216338
Posted Date:
Mar 20 2015
CARCHEX, Jason Goldsmith, Royal Administration Services IF YOU HAVE A CAR WITH OVER 50,000 MILES, YOUR WARRANTY WILL LIKELY BE REFUSED DO TO SLUDGE CLAUSE FINEPRINT Baltimore Nationwide
17 March 2015
Jason Goldsmith, CEO Carchex
RE: COMPLAINT FOR OFFERING WORTHLESS SERVICE CONTRACTS
I purchased a service contract from your company CARCHEX and paid for the upgraded services as required under the contract.
Almost 2 months and 2,200 miles later, my family was b...
Entity
Categories: Auto Warranty
21, Report:
#1216599
Posted Date:
Mar 18 2015
CARCHEX Buy Beware Baltimore Maryland
I admit I am not car savy at all so I fall prey to almost any scam related to the mechanics of a car. This company likes to use email notices to their services. Actually it is an introduction to a rip off. I fell of course and I am as poor as a church mouse! I got some smoot...
Entity
Categories: Auto Warranty
22, Report:
#1214880
Posted Date:
Mar 11 2015
Car Chex CARCHEX CARCHEX Total Fraud - Don't go even close to this company Baltimore Maryland
Being a non-technical person about cars, engines etc, I was jacked for $189/month for 18 months and I was promised to have a piece of mind for three years. In 4-5 months, I tried 2 times with three different repairs and ALL WERE DENIED. In one of the repairs even thermostat wasn't ...
Entity
Categories: Auto Repair Service
23, Report:
#1212270
Posted Date:
Feb 28 2015
Carchex - Crooks DO NOT BUY FROM CARCHEX! Palm Beach FL Nationwide
I usually do not write reviews or complaints, I believe that Karma is the best solution in bad business situations that will correct it self out in “get bad in - get bad out” sort of matter. Nevertheless, this is is one of those instances where one has to stand up and say somet...
Entity
Categories: Auto Warranty
24, Report:
#1187330
Posted Date:
Nov 06 2014
Carchex Company denied coverage of work on my car and left me to pay 6000 in repairs baltimore Maryland
I have purchased the titanium coverage from carchex and recently I have had smoke come out of my exhaust after idle for 5 minutes. I brought the car to shop and the was going through my warranty and the when the adjuster came he denied the coverage for repair. i have a 2006 bmw...
Entity
Categories: Auto Warranty
25, Report:
#1178746
Posted Date:
Sep 23 2014
CarChex - Hunt Valley, MD CarChex CARCHEX - Only time you'll be able to reach someone is to set up a policy, that's about it.. Baltimore Maryland
I purchased a warranty through this company for my vehicle. When I called the company, i spoke with a Joseph Zumbo who gave me what I thought, was a good price for a aftermarket warranty. Recently, I brought my vehicle to a shop that I have been dealing with for years and years. I h...
Entity
Categories: Auto Warranty