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  • Report:  #113039

Complaint Review: Capital Vacations - Largo; Treasure Island Florida

Reported By:
- North Platte, Nebraska,
Submitted:
Updated:

Capital Vacations
8601B Somerset Drive; 3 Bellevue Dr Largo; Treasure Island, 33773; 33706 Florida, U.S.A.
Phone:
888-824-7675
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Someone from capital vacations called my home saying that I was in good standings with my bank. Since I just opened my bank account not long before this call, I figured it was someone involved with my new bank.

He wanted to send me information and he was so nervous that I couldn't understand half of what he was saying so I figured what's the harm in receiving information. I cancelled the package during the FREE trial period and yet, they still took money out of my account ($59.95 to be exact). I never authorized them to take that money out of my account and everything was cancelled way ahead of time.

I called them and they gave me an address to write to for a refund of my money, never seen it. That is my money! And yet my bank is trying to say that it's preauthorized and if I want to stop the payment, I would have to pay a $30 fee for something that was mine to begin with!

I keep trying to tell my bank that this was done by a fraudulent company and to reverse the ACH transaction, but they won't even respond back. Time is running out and I'm getting very irritated.

Michelle

North Platte, Nebraska
U.S.A.


1 Updates & Rebuttals

Michelle

North Platte,
Nebraska,
U.S.A.
I finally got my money back.

#2Author of original report

Sat, October 23, 2004

I got a hold of my bank and they said they would research and send me information, but instead my money showed back up into my account a couple of days afterwards. I don't know if Capital Vacations gave back the money or my bank, I'm just glad to have it back.

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