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  • Report:  #13469

Complaint Review: Capital One - Seattle Washington

Reported By:
- Las Vegas, NV,
Submitted:
Updated:

Capital One
P.O Box 60000 Seattle, 98190-6000 Washington, U.S.A.
Phone:
1(800)955-7070
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
To Who it May Concern,

I have had my particular Captial One Account for a year. I Haven't even used my card in the last six months but for some reason I am always over my limit. On September 10, 2001 I mailed a payment. Capital One said they never received my payment, but my check was cashed. After going through my bank, Capital One said they would bring me back down to my limit. But every month since, I have been over my limit and getting charged over limit fees. That is funny, BECAUSE I HAVE NOT USED MY CARD!!This last time I cancelled my card because I am tired of calling in every month to straighten out the situation. Now that I have closed my account they are still making me pay a due balance that is over my limit, even though I really shouldn't be over my limit. The customer service agents are of no help and seem to not care. CAPITAL ONE SUCKS! I will make sure that everyone I know that has a Capital One Account, closes it immmediately. This is so no one else will get screwed. I will not be the only customer lost, know that!

Stephanie

Las Vegas, Nevada


12 Updates & Rebuttals

Squareknight

Orlando,
Florida,
U.S.A.
Fighting Back Against Capital One

#2Consumer Comment

Tue, July 28, 2009

Big companies like this will continue to stick it to the consumer (to put it politely) until we stand up and demand it stop. In addition to filing complaints with the BBB as well as Federal and State regulatory agencies, the easiest thing you can do is join the "Boycott Capital One" group on Facebook. If we can't get at least a million Facebook users to do this, we (consumers) deserve what Capital One is doing to us!


Squareknight

Orlando,
Florida,
U.S.A.
Fighting Back Against Capital One

#3Consumer Comment

Tue, July 28, 2009

Big companies like this will continue to stick it to the consumer (to put it politely) until we stand up and demand it stop. In addition to filing complaints with the BBB as well as Federal and State regulatory agencies, the easiest thing you can do is join the "Boycott Capital One" group on Facebook. If we can't get at least a million Facebook users to do this, we (consumers) deserve what Capital One is doing to us!


Squareknight

Orlando,
Florida,
U.S.A.
Fighting Back Against Capital One

#4Consumer Comment

Tue, July 28, 2009

Big companies like this will continue to stick it to the consumer (to put it politely) until we stand up and demand it stop. In addition to filing complaints with the BBB as well as Federal and State regulatory agencies, the easiest thing you can do is join the "Boycott Capital One" group on Facebook. If we can't get at least a million Facebook users to do this, we (consumers) deserve what Capital One is doing to us!


Squareknight

Orlando,
Florida,
U.S.A.
Fighting Back Against Capital One

#5Consumer Comment

Tue, July 28, 2009

Big companies like this will continue to stick it to the consumer (to put it politely) until we stand up and demand it stop. In addition to filing complaints with the BBB as well as Federal and State regulatory agencies, the easiest thing you can do is join the "Boycott Capital One" group on Facebook. If we can't get at least a million Facebook users to do this, we (consumers) deserve what Capital One is doing to us!


Kalani

Long Beach,
California,
U.S.A.
Customer service unsatisfaction

#6Consumer Comment

Tue, February 25, 2003

The customer service phone representatives are of no help and are like robots. They are just programmed to function with no remorse or sympathy. I can tell by their tone that they are just working and are not paid well enough to care and or stand for their job title "customer service rep." I have other credit cards and their customer service reps. are excellent. They care and I always hang up thinking, "these guys really answered all my concerns and even helped me out." I agree that Capital One customer service reps. are the worst I have encountered. After hearing these comments on this website about Cap1 I will be weary of these folk.


Kalani

Long Beach,
California,
U.S.A.
Customer service unsatisfaction

#7Consumer Comment

Tue, February 25, 2003

The customer service phone representatives are of no help and are like robots. They are just programmed to function with no remorse or sympathy. I can tell by their tone that they are just working and are not paid well enough to care and or stand for their job title "customer service rep." I have other credit cards and their customer service reps. are excellent. They care and I always hang up thinking, "these guys really answered all my concerns and even helped me out." I agree that Capital One customer service reps. are the worst I have encountered. After hearing these comments on this website about Cap1 I will be weary of these folk.


Kalani

Long Beach,
California,
U.S.A.
Customer service unsatisfaction

#8Consumer Comment

Tue, February 25, 2003

The customer service phone representatives are of no help and are like robots. They are just programmed to function with no remorse or sympathy. I can tell by their tone that they are just working and are not paid well enough to care and or stand for their job title "customer service rep." I have other credit cards and their customer service reps. are excellent. They care and I always hang up thinking, "these guys really answered all my concerns and even helped me out." I agree that Capital One customer service reps. are the worst I have encountered. After hearing these comments on this website about Cap1 I will be weary of these folk.


Kalani

Long Beach,
California,
U.S.A.
Customer service unsatisfaction

#9Consumer Comment

Tue, February 25, 2003

The customer service phone representatives are of no help and are like robots. They are just programmed to function with no remorse or sympathy. I can tell by their tone that they are just working and are not paid well enough to care and or stand for their job title "customer service rep." I have other credit cards and their customer service reps. are excellent. They care and I always hang up thinking, "these guys really answered all my concerns and even helped me out." I agree that Capital One customer service reps. are the worst I have encountered. After hearing these comments on this website about Cap1 I will be weary of these folk.


Bob

NYC,
New York,
U.S.A.
New Scary Scam

#10REBUTTAL Individual responds

Thu, February 13, 2003

I recently received a pre-approved credit card offer from Capital One. Good. Check this out, below they mentioned in very smaall fonts, that they bought my 15 year old charged off account which can not be climed or reported anymore because it's over 7 years old. However, if I signed it and sent it back to them I'd have a credit card with a balance of the original amount I owed to the original creditor. The fact is that, once an agreement is reached, regardless how old the debt is, it becomes an item to be reported to the credit reporting agencies. My advice to all is to avoid this company and specially read very carefully their letters before you sign any offer sent by this evil company.


Bob

NYC,
New York,
U.S.A.
New Scary Scam

#11REBUTTAL Individual responds

Thu, February 13, 2003

I recently received a pre-approved credit card offer from Capital One. Good. Check this out, below they mentioned in very smaall fonts, that they bought my 15 year old charged off account which can not be climed or reported anymore because it's over 7 years old. However, if I signed it and sent it back to them I'd have a credit card with a balance of the original amount I owed to the original creditor. The fact is that, once an agreement is reached, regardless how old the debt is, it becomes an item to be reported to the credit reporting agencies. My advice to all is to avoid this company and specially read very carefully their letters before you sign any offer sent by this evil company.


Bob

NYC,
New York,
U.S.A.
New Scary Scam

#12REBUTTAL Individual responds

Thu, February 13, 2003

I recently received a pre-approved credit card offer from Capital One. Good. Check this out, below they mentioned in very smaall fonts, that they bought my 15 year old charged off account which can not be climed or reported anymore because it's over 7 years old. However, if I signed it and sent it back to them I'd have a credit card with a balance of the original amount I owed to the original creditor. The fact is that, once an agreement is reached, regardless how old the debt is, it becomes an item to be reported to the credit reporting agencies. My advice to all is to avoid this company and specially read very carefully their letters before you sign any offer sent by this evil company.


Bob

NYC,
New York,
U.S.A.
New Scary Scam

#13REBUTTAL Individual responds

Thu, February 13, 2003

I recently received a pre-approved credit card offer from Capital One. Good. Check this out, below they mentioned in very smaall fonts, that they bought my 15 year old charged off account which can not be climed or reported anymore because it's over 7 years old. However, if I signed it and sent it back to them I'd have a credit card with a balance of the original amount I owed to the original creditor. The fact is that, once an agreement is reached, regardless how old the debt is, it becomes an item to be reported to the credit reporting agencies. My advice to all is to avoid this company and specially read very carefully their letters before you sign any offer sent by this evil company.

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