• Report:  #1599

Complaint Review: Capital One Services - Richmond Virginia

Reported By:
- Seffner, FL,
Sat, March 18, 2000

Capital One Services
P.O. Box 85015 Richmond, 23285 Virginia, U.S.A.
Credit Services
Tell us has your experience with this business or person been good? What's this?
In March 2000 I got a bill from Capital One for $39 membership fee. I had no card so called the service number toget the expiration date so I could use the card. The reply was "inbalid card" so i talked to a rep. I was told the fee stood for services rendered for the card, which had been mailed in Dec. I hadn't received the card so was told it was canceled and a new one would be sent the next day.

Ten days later teh second card had not arrived ao checked your file and saw someone else had tried to cancel a card and been refused. I am writing to them and canceling the non-existant service and refusing to pay the fee for nonexistant service on a card that does not exist. Also reporting this to the Richmond, VA BBB.

Featured Reports
Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!