- Report: #702426
Complaint Review: Capital One NA - Richmond Virginia
Reported By:
Jason -
, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Capital One NA
15000 Capital One Drive Richmond, 23238 Virginia, United States of America
Phone:
800-955-7070
Web:
www.capitalone.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Capital One NA Capital One Financial Corporation deceptive, fraudulant practices, harrassing, cold and un-caring, they basically do what they want Richmond, Virginia
Basically I have been trying over the last 30+ days to get them to send me a statement in the mail, which they should have been doing all along but have not sent me in over a year, so that I can pay the account in full. They keep promising that the statement will be sent but has yet to arrive and other times they pass me to other departments and phone numbers and then basically get told to get the statement from capital one themselves. So basically round and round in circles I go and I am tired of wasting my time, money and energy trying to get a simple statement in order to pay the account off. I am tired of them and their deceptive practices, which I believe they do on purpose to keep the account balance growing with their late fees and interest charges and other fees, which is criminal. I have had enough and want to fight back and ruin their reputation and otherwise like they have done to my credit. Am I alone in this as far as trying to get a statement from them that they cannot seem to send to me?
1 Updates & Rebuttals
Steve
Bradenton,Florida,
U.S.A.
Obviously your not dealing with Capital One
#2Consumer Comment
Fri, March 04, 2011
It appears that you gave us only part of the story.
It also appears that you have been in collections for a long time and are now dealing with a third party debt collector.
You should list the name of that collection agency here.
Your account gets closed after 6 months delinquent, and sent to third party collections after charge off.
They did not damage your credit, you did.
It was you that defaulted on your agreement to pay as agreed.
If your account was still open, you could get your statement online.
