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  • Report:  #224173

Complaint Review: BPO Canada Global Services -BPOCanada.com - Internet

Reported By:
- San Diego, California,
Submitted:
Updated:

BPO Canada Global Services -BPOCanada.com
Internet, Canada
Phone:
604-630-4292
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Subject: Disputing a Charge

Reference No: 24492156257820236047367

Transaction Date: September 14, 2006

Credit Card: ****-****-****-5140

Purchase Amount: $1,500.00

PayPal Buyer E-mail Address: xxxxx

PayPal Seller E-mail Address: [email protected]

To Whom It May Concern:

I would like to dispute this charge (Reference No. 24492156257820236047367) on my credit card (Credit Card: ****-****-****-5140) for the amount of $1,500.00 due to the fact that the purchased service was not met as per the verbal agreement with The Seller (Mr. Roshan Shah of BPO Canada). Mr. Roshan Shah of BPO Canada promised me that he would complete the project and ensured me with his 100% satisfaction guarantee service applicability. The entire project was a total hoaxed and I was promised that he would refund the money if I weren't satisfied.

Mr. Roshan Shah also refused to provide me with any documents or any proof to affirm their activity during the development of the software. During the beginning stage of this agreement, the Seller wanted me to pay by wire transfer but I didn't feel comfortable with this because it was an overseas transaction. Mr. Roshan Shah was very hesitant to accept the payments by credit card in the beginning but he finally agreed to it after I explained to him why I wanted to use my Visa (due to chargeback reasons).

After the Seller accepted the payment I was never provided with a receipt or an invoice. I had asked for this numerous times from Mr. Roshan Shah but there was no prevail.

Mr. Roshan Shah development of the software did not function as specified in the work activity sheet. The Seller promised me that he would fix the problem but yet he had several excuses such as, "a sick family member was in town", "someone died in India", "the programmer that created your software is no longer with us", and this went on for 2-1/2 months.

Mr. Roshan Shah agreed to a refund but it has been impossible to reach him since the last time we spoke. I am not satisfied with the service and this is not what we agreed upon. I also never signed a proof of sale nor a document of approval therefore I am honoring my rights to disapprove this transaction.

Sincerely,

Carlo Desierto

PayPal User/Email Address: xxxx

Phone (858) ***-3864

Carlo

San Diego, California
U.S.A.



8 Updates & Rebuttals

Timverbeek75

Los Angeles,
California,
U.S.A.
Roshan Shah - BPOCanada.com CEO - Internet Extortion Scam Artist

#2Consumer Comment

Sun, January 11, 2009

This is a new form of Nigerian scam called "Internet Extortion Scam", "Online Extortion Scam", or "WWW Extortion Scam". The operation's plot is to give customers a low price quote for a desired project to lure customers to sign a contract. Now here is the trick, in the Scamster's contract, they will have a disclaimer that waives the Scamster's company or authorized agents from any liability, damages, debts, claims, or any legal expenses once the customer grants permission to release their "Rights of Publicity". Once the Scamster finishes the project, the Scamster will send the Customer an invoice with a balance due that is 10-12 times higher than the initial quote. If the Customer refuses to pay, the Scamster will post slander against the Customer by spamming the internet, press, blogs, forums and possibly on TV of being a fraudulant company or business. Since Customer already gave their "Rights of Publicity" to the Scamster by signing their contract, the Customer's provision to sue will be void or unenforceable. This forces the Customer to pay the funds so their business reputation will stay clean. Very, very smart scheme and It's a new type of blackmailing. It stormed in Europe about a year ago and it's slowly spreading in the United States. Internet Extortion Scam Artists frequently target business owners that are not so internet savvy such as accountants, auto merchanics or shops, doctors, construction builders or contractors, and chiropractors. In this day of age, every business owner need a website and most of the field professions that was just mentioned are the ideal victims of these Scamsters. Roshan Shah tried to pull this scheme on our company but found himself to be on a detour. I was a Trade and Consular Affairs Agent for the Ministry of Foreign Affairs Kingdom of the Netherlends from year 2000-2002 and we worked with the US Law Enforcement and US Homeland Deparment of Security. I can tell a Scamster from a mile away and Roshan Shah definitely falls into that category. Tim Verbeek CEO / LA2DAY INC. 12026 Rhode Island Ave. Suite 101 Los Angeles, CA 90025


Imoria

Winter Park,
Florida,
U.S.A.
Carlo Your one of the most professional people in America and I'm sorry you had to deal with BPOCanada.com and Roshan Shah

#3Consumer Comment

Fri, December 05, 2008

Carlo, I have dealt first hand with you and realize your professionalism, it's sad you have to deal with scumbags like Roshan and his scam artist company. I hope you keep up the good work and I know the man upstairs will watch out for you. Mark


Bpo Canada

Surrey,
British Columbia,
Canada
Carlo is a known thug

#4REBUTTAL Owner of company

Sun, August 26, 2007

Carlo, bpocanada.com/portfolio/client-speak - some of these are Fortune 1000 companies and some large institutions. All these companies signed contract with "BPO Canada" and not with the Indian company. In past you have been acting very smart by spamming internet writing harsly against others. Well, you got bit of a lesson this time. You played foul, cheated the indian company and ripped them off after getting the source code. It was a lesson for everyone as they stopped taking paypal payment. We also stopped taking paypal payments. Its people like you who know the nitty gritty of the system who abuse the system. To my knowledge, you verified the software, wrote a very good testimonial and then you acted smart - started blackmailing as you already knew and told us that you used third person's credit card to make payment and will file a dispute if you won't get free services. Whoever deals with you will know that you are a shady person. My organization never bows to any threats and you lost it right there. You sure did get paypal dispute resolution in your favor. You know what ? Anyone - Any Tom, d**k or Harry will get the money back the way you did it. Anna Bevier had nothing to do with the contract and she filed the dispute (God knows what she wrote to Paypal) and paypal would know that she had nothing to do with this work and would have given it to them. No big deal and nothing to be proud about. It just shows how *cheap* and *criminal* minded you are. Sure Sweet Thursday would be a good Company but this means nothing.I can set up many other fake contacts US number to call for reference and make you look very bad You still owe the money to the India Company with whom you signed contract. And sure they are giving you some real nightmares! Isn't it. You'll certainly think 1000 times before ripping off again. And yes, I'm positive you'll not be let off the hook till you pay up the outstanding invoices. It may take years but you'll have to spend hours! You also registed with fake ids on few forums and wrote against my company - what happened? The community buried it! North America has no shortage of thugs. People are saved that you're not the CEO of top company else you'd certainly mastermind the next Enron saga! sulayinfotech.com/carlo-desierto-deal-carefully - Here you'll find the source code along with your original specifications - Also there is sufficient email evidence about your abusive languages that if made public will tarnish your reputation very badly. You know it too.


Carlo

San Diego,
California,
U.S.A.
Roshan Shah of BpoCanada.com is a Rip-Off!

#5Author of original report

Thu, August 16, 2007

Saturday, February 24, 2007 - San Diego, California - BPO Canada Global Services has accused Credit Report Atlas Services LLC and it's subsidiaries of credit card and financial fraud after losing a chargeback case. The allegers and principal owners of BPO Canada Global Services, Roshan and Rina Shah, are very well rounded in search engine optimization and online marketing. BPO Canada Global Services is a homebased operated software development entity in Canada that outsources their services in India, Sulay Infotech. They maintain several Indian blogging and networking sites such as gujjuweb.com, drupaldesigns.com and Gloscon Software Technologies in which they are using to slander their victims. The allegers are using their internet expertise to expose false allegations against the board members of Credit Report Atlas Services LLC and it's subsidiaries. On August 9, 2006, Carlo Desierto, founder of Credit Report Atlas Services, signed contract with BPO Canada to develop an online admin office for Credit Report Atlas Services LLC. The work for the project did not begin until August 27, 2006 and the software was created on BPO Canada's servers. Carlo Desierto stated, "The software did correctly function as per our agreement, only when it was completed on their servers. The software was not transferred to Credit Report Atlas Services until September 14, 2006, after payment was submitted to them. Once the software was attached and deployed to our servers, the system didnt function as per the contract agreement." By phone, Carlo Desierto attempted numerous times to contact BPO Canada to resolve issues of the software but was given numerous excuses i.e. death in family, father was sick, and finally the person who created the software wasnt employed with the company any longer. These phone calls and excuses continued for 2 months. On November 21, 2006, Carlo Desierto contacted another programmer, Sweet Thursday Web Development, to review and diagnose the software which was created by BPO Canada. After reviewing the software on the system, the programmer diagnosed 75% of the software was insufficient and inoperable. The company then hired, Sweet Thursday Web Development to remove BPO Canada Global Services' software and codings from the Credit Report Atlas Services LLC servers and replace with operable software created by Sweet Thursday Web Development. Credit Report Atlas Services LLC have also verified permission for anyone to contact Sweet Thursday Web Development, Glen Draeger, phone (619) 589-0341 for any questions regarding this issue. Glen Draeger of Sweet Thursday Web Development can verify the insufficient software and codings created by BPO Canada Global Services and that it was replaced by Sweet Thursdays service and creation of a new software. On November 27, 2006, Credit Report Atlas Services LLC then contacted their financial institution to assist with the chargeback. After Credit Report Atlas Services LLC won the chargeback case on December 7, 2006, BPO Cananda Global Services started accusing and slandering Credit Report Atlas Services LLC, a well known credit reporting agency that is in affiliation with TransUnion, Equifax and Experian, of allegations such as financial and credit card fraud. On January 30, 2007, Credit Report Atlas Services LLC's hosting company was shut down due to a tragic hacking activity. "We are not certain who was behind this but I think I might have an idea who did it", stated by Mr. Desierto, founder of Credit Report Atlas Services LLC. "I don't understand why Mr. Shah is making these false accusations against our board members and our subsidiaries. We handled this transaction calmly, legally and professionally. The decisions were left to PayPal and our banking institution. I believe this type of childish act is something Mr. Shah and his organization should arbitrate with PayPal. Obviously PayPal, an eBay Company, didn't find their reasoning contigent enough to approve their dispute therefore the favor was given to us", as stated by Carlo Desierto.


Bpo Canada

Surrey,
British Columbia,
Canada
Carlo Desierto is a known thug

#6REBUTTAL Owner of company

Fri, August 10, 2007

When a person is determined to do wrong, he just does it. I should have checked about Carlo before I got into his talks. sulayinfotech.com/carlo-desierto-deal-carefully This post has access to the files, software solution and contract that carlo signed. One cannot trust Carlo and his statements because 1) He never says truth. He signed contract but doesn't even know he signed 2) He promised to pay advance but never paid and then started blackmailing, got free services, paid with third party credit card using paypal and he already had this planned ahead than we could think of. The solution not only was as per specs but he forced the company to provide more free work and yet filed a dispute. It was unfair pressure tactic and we are a large corporation and yet to come with such a cheap client. 3) There is a past history against Carlo where others have filed rip off reports against him. 4) Carlo has been notorious in spamming the internet with nonsense. Despite all sufferings and blackmailing no company takes issues on the net. We usually work with BBB, Legal or collection to get the recoveries. But he enjoys cooking up stories ('he made someone die in India in his posts and I still don't know who it was') for his own advantage. 5) Check his posts- his titles changes every day, his business changes every day and he will say something one day and something else other day. 6) We have full email evidence of everything - including ton of his abusive and threatening language and would be happy to present it to ripoff report editors or anyone else who is interested to find more in detail about his this person behaves. I'm surprised to see a person cheating for $1500 but running businesses to make others rich. Watch out!


Thomas

Anderson,
South Carolina,
U.S.A.
Verbal?

#7Consumer Comment

Thu, December 07, 2006

"...for the amount of $1,500.00 due to the fact that the purchased service was not met as per the verbal agreement with The Seller ...." You usually dispute with your CC bank and they represent you. But you are using PayPal and they usually have your bank info if you are 'PayPal-verified'....? It will be interesting to learn how this plays out. I simply avoid PayPal and sellers who require PayPal, and I prefer using my CC directly because I am the "customer" of the CC bank. PayPal has both the buyer and the seller as customers so where is PayPal's allegiance?


Thomas

Anderson,
South Carolina,
U.S.A.
Verbal?

#8Consumer Comment

Thu, December 07, 2006

"...for the amount of $1,500.00 due to the fact that the purchased service was not met as per the verbal agreement with The Seller ...." You usually dispute with your CC bank and they represent you. But you are using PayPal and they usually have your bank info if you are 'PayPal-verified'....? It will be interesting to learn how this plays out. I simply avoid PayPal and sellers who require PayPal, and I prefer using my CC directly because I am the "customer" of the CC bank. PayPal has both the buyer and the seller as customers so where is PayPal's allegiance?


Thomas

Anderson,
South Carolina,
U.S.A.
Verbal?

#9Consumer Comment

Thu, December 07, 2006

"...for the amount of $1,500.00 due to the fact that the purchased service was not met as per the verbal agreement with The Seller ...." You usually dispute with your CC bank and they represent you. But you are using PayPal and they usually have your bank info if you are 'PayPal-verified'....? It will be interesting to learn how this plays out. I simply avoid PayPal and sellers who require PayPal, and I prefer using my CC directly because I am the "customer" of the CC bank. PayPal has both the buyer and the seller as customers so where is PayPal's allegiance?

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