- Report: #1468783
Complaint Review: Booking.com -
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Author Confirmed
Why?
Booking.com
United States
Web:
www.booking.com
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Booking.com Reservation Cancellation Scam Internet
I mistakenly hit the enter key to make a reservation for two hotel rooms for 12/30/18. Within two minutes I told Booking.com to cancel the transaction, and they sent me a confirmation that "your booking has been canceled". They are now saying that the "cost" to cancel the mistake is the full price of the reservation -- $3,087.54. I called them this morning and they refused to credit my account, while also contending that the reservation is "canceled".
