- Report: #410112
Complaint Review: BIDZ.COM - Nationwide
-
Author Confirmed
Why?
BIDZ.COM
BIDZ.COM Nationwide, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BIDZ.COM SCAM RIP OFF JUNK CULVAR CITY CALIFORNIA
I purchased several items from this company and had problems with all. I agee they are so small you need magnifying glasses to see the items. I purchased to rings for my daughters for christmas. The one daughter opened her ring and it had a stone missing. We looked in the plastic and the box it came in and the stone was not there. They were so small anyway and it would not take much to loose. I called the company up and all this so called supervisor Bridgett could say sorry it has been longer than 14 days there is nothing we can do for you. I can not believe the state of California would allow this company to stay in business and scam all these people. This is nothing but a pyramid game. They are scamming people left and right. I had to stop payment on the other items I purchased. I got hooked in this one time and one time only. Everyone needs to beware of this company.
Barbie
NASHVILLE, Tennessee
U.S.A.
Barbie
NASHVILLE, Tennessee
U.S.A.
1 Updates & Rebuttals
Customer Service Team
Culver City,California,
U.S.A.
Bidz.com
#2UPDATE Employee
Tue, January 13, 2009
Dear Customer, We would like to begin by apologizing for any inconvenience this may have caused. It is very regretful to know that you have not been satisfied with the quality of our products. All of our products are guaranteed to be as described, they are backed by our 100% full money-back guarantee. Meaning that if you receive an item that is not as described we will refund 100% of the purchase price, plus any shipping costs you may have incurred. All items must be returned within 15 days of the delivery date. We would like to further assist you with this matter and provide you with a fair and just resolution. Please provide us with your username, listing and or invoice number(s) of the item(s) in question, email the information to [email protected] and a representative from our department will contact you. Once again we would like to apologize for any inconveniences this may have caused. If you have any further questions and concerns please feel free to contact our customer service department. Thank you, Bidz.com
