Customer Service Team
Culver City,#2UPDATE Employee
Fri, June 26, 2009
Dear Mr. Shear, We have reviewed your account and have found our returns department has contacted you regarding this item. Be advised that all of our items are guaranteed to be as described. We would like to apologize if you have received a defective item. Our returns department is waiting to receive the item to further assist you. Please ensure that you return the item as soon as possible. If you have any questions and or concerns, please feel free to contact us at 800-444-8124, send us an email to [email protected], or click on our LiveHelp icon.