- Report: #214570
Complaint Review: Bidz.com - Culver City California
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Bidz.com
3562 Eastham Drive Culver City, 90232 California, U.S.A.
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800-444-8124
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Bidz.com ripoff When do you win a $9249 USD diamond ring for only $222.20 At Bidz.com NEVER Culver City California
On September 29, 2006 I won a very expensive item from Bidz.com for very little money. On October 3, I paid for this item.
On October 5, I got a call from Paul a customer relations agent and was told that my item was damaged and could not be repaired, exchanged, nor replacement found with suppliers. Hmmmmm, sounds fishy, doesn't it?
During this converstion, I was told there were two diamonds missing; at the end of our conversation there were four diamonds missing. Hmmmmm interesting!!!
When do you win a $9249.00 USD diamond ring from Bidz.com for only $222.20 USD?
I am entitled to my own opinion, and this is it: Bidz.com did not allow me the right to pay $222.20 for a $9249.00 diamond ring I rightfully won.
If this diamond ring was indeed defective, why did Bidz.com put it up for bidding without inspecting it first?
I find this practice very desceptive, dishonest, and a total RIP_OFF.
Dear readers, I got ripped off by Bidz.com
Bidz.com Auction #15345617
Time Left: Auction is Closed
Winning Bid: 222.20 USD
Compare: 9249.00 USD
Winner: XxXxXxX
Closing On: 2006-09-29 21:10:54-04
# of Bids: 34 (Bid history)
item Ring
material 14K White gold
Contains 58.5% Pure gold
weight 10.0g
~ 0.32oz
gemstone info:
gemstone diamond
The Most Brilliant of the gemstones. Diamond jewelry is Treasured as a symbol of Everlasting Love and Perfection
quantity/ctw 40/1.65ctw
~ 0.330g
shape round
color i - j
clarity SI2 - I1
Eye Clean
origin Imported
Other Information:
gender ladies
ring size US-6.75 / EU-13.85
Carlos
Nashua, New Hampshire
U.S.A.
On October 5, I got a call from Paul a customer relations agent and was told that my item was damaged and could not be repaired, exchanged, nor replacement found with suppliers. Hmmmmm, sounds fishy, doesn't it?
During this converstion, I was told there were two diamonds missing; at the end of our conversation there were four diamonds missing. Hmmmmm interesting!!!
When do you win a $9249.00 USD diamond ring from Bidz.com for only $222.20 USD?
I am entitled to my own opinion, and this is it: Bidz.com did not allow me the right to pay $222.20 for a $9249.00 diamond ring I rightfully won.
If this diamond ring was indeed defective, why did Bidz.com put it up for bidding without inspecting it first?
I find this practice very desceptive, dishonest, and a total RIP_OFF.
Dear readers, I got ripped off by Bidz.com
Bidz.com Auction #15345617
Time Left: Auction is Closed
Winning Bid: 222.20 USD
Compare: 9249.00 USD
Winner: XxXxXxX
Closing On: 2006-09-29 21:10:54-04
# of Bids: 34 (Bid history)
item Ring
material 14K White gold
Contains 58.5% Pure gold
weight 10.0g
~ 0.32oz
gemstone info:
gemstone diamond
The Most Brilliant of the gemstones. Diamond jewelry is Treasured as a symbol of Everlasting Love and Perfection
quantity/ctw 40/1.65ctw
~ 0.330g
shape round
color i - j
clarity SI2 - I1
Eye Clean
origin Imported
Other Information:
gender ladies
ring size US-6.75 / EU-13.85
Carlos
Nashua, New Hampshire
U.S.A.
1 Updates & Rebuttals
Felicia
Culver City,California,
U.S.A.
Damaged Items
#2UPDATE Employee
Fri, October 13, 2006
After lengthy investigation, it was found that items may be damaged during storage, packing or shipping which would explain why it still went up for auction. Luckily, it was inspected before it was shipped and we had the opportunity to notify the customer. Had we shipped the defective merchandise, it would have resulted in a return for faulty merchandise. Either way, it seems, this case would have ended up in a complaint. We do sincerely regret this order was not processed and shipped as usual. If at all we can ever prevent a customer receiving damaged goods, we will take any steps necessary to correct the situation. The fact that the compare price (which is NOT a retail price or a reflection of value, *see past posts and our Help section for more info*)was so high is inconsequential. The bottom line was that it was damaged and the rep was instructed to call to keep the customer informed. If this were a case of shady dealings, we might not have contacted the customer directly, issued the refund and offered no explanation for the reversed transaction. On the contrary, however, an explanation was provided as well as a refund of ALL fees.
