- Report: #217685
Complaint Review: Bidz.com - Culver City California
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Author Confirmed
Why?
Bidz.com
3562 Eastham Drive Culver City, 90232 California, U.S.A.
Phone:
800-444-8124
Web:
N/A
Categories:
Business Rating:
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Bidz.com ripoff the company did not send my orders Culver City California
I bidded on two items and paid by credit card on 09-29-06 and 09-30-06 the items were suppose to be shipped out on the 10-04-05 i received an email with the tracking # and invoice #. i contacted bidz.com on 10-12-06 and was told they were reshipped to birmingham, al. but i should receive the by 10-18-06. i contacted bidz.com again on 10-25-06 because i have not received the order. was given this web site to report the order lost. the invoice numbers are 2862094 the admount of that order was $33.94 the next invoice number is 2860459 and the admount is for $10.45 i also have tracking numbers as they were suppose to come by USPS. The tracking number are 4202420191020982XXXXX.Thank you for any information and help you can give me on this matter
Deborah
Bristol, Virginia
U.S.A.
Deborah
Bristol, Virginia
U.S.A.
1 Updates & Rebuttals
Felicia
Culver City,California,
U.S.A.
Authorization needed
#2UPDATE Employee
Fri, October 27, 2006
The invoices in question may be lost. Customer service sent this email in order to obtain authorization for the claim. I will paste it here for your convenience. Once this is sent to claims, you should receive instructions on filing. Please update this site if you do not receive any correspondence from claims. I will assist you further to resolve your issue. Our records indicate that your item was scanned, packed and shipped. In order to file a claim we will need you to email [email protected] giving Bidz.com authorization to forward the matter to the Postal Inspectors for Mail Fraud Investigation. Please include the following: -Your name (ex: I John Doe authorize the investigation of Invoice?) -The invoice or listing numbers in question (Make sure to mention specific listing numbers if the entire order was not lost or damaged) -The shipping method (Domestic: FedExSmartPost, USPS) (International: FIMS) We will then be able to proceed with the filing of a claim to further research the incident. We will also forward the matter to the shipping company?s inspectors to investigate possible fraud. ***NOTE: THE CLAIMS INVESTIGATION CANNOT BE INITIATED AND THE ADDITIONAL PAPERWORK WILL NOT BE FORWARDED WITHOUT THE CLAIM EMAIL BEING SENT.
