Customer Service Team
Culver City,#2UPDATE Employee
Thu, June 11, 2009
Dear Customer, We would like to begin by apologizing for any inconvenience this may have caused. Please know that our customer service team strives to provide you with excellent and prompt assistance. Unfortunately, there are instances when we may receive emails that are unreadable. This may occur due to some data miscommunication when the email is being transmitted to Bidz.com. When we receive such email we may reply by asking for information related to your account. Additionally, other emails that we receive are those that have attachments. When we state attachments, we do not necessarily mean a file attachment. An attachment can be anything from a file or an image used for a signature. Please know that we greatly value all of our customers and that we will continue to improve our services to meet every one of our customers' needs. If you have need any assistance please do not hesitate in contacting us, you may reach us via LiveHelp, our operators are standing by 24 hours a day, 7 days a week. You may also send us an email to [email protected] or by calling our call center at 800-444-8124 between 8am-5pm 7 days a week.