Complaint Review: Bidz.com - Culver City California

AS A EMPLOYEE OF BIDZ I WOULD LIKE TO THE THANK THE LAST CUSTOMER FOR HER VERY HONEST COMMENTS IT IS IMPORTANT TO READ OUR TERMS AND CONDITIONS THIS IS A LIFE LESSON FOR BUYING ONLINE IN THIS NEW MILLENIUM WHEN YOU TAKE THE TIME TO READ THE HELP DESK, READ OUR TERMS AND CONDITONS IT EDUCATES YOU ON WHAT THE SITE OFFERS IT HAS ALWAYS BEEN A RULE OF THUMB WITH ME TO READ THE TINY PRINT ON ANY SITE THAT I DECIDE TO MAKE A PURCHASE READING OVER TERMS AND CONDITONS HELPS ME AS A CUSTOMER TO VERIFY, HEY MAYBE THERE IS SOMETHING ON THIS SITE THAT DOES NOT SUIT MY NEEDS AND I DO NOT CHOOSE TO USE THIS SITE, OR MAYBE THE OPTIONS AVAILABLE ON THE SITE DUE SUIT MY NEEDS OR MAYBE I JUST DIDNT KNOW THIS IS WHAT THEY OFFER AND I DONT LIKE IT. AS A CUSTOMER WE APPRECIATE EVRY SINGLE LAST CUSTOMER THAT USES BIDZ.COM AND ENJOYS OUR SERVICES, WE WOULD BE NOTHING WITHOUT OUR CUSTOMERS BUT AT THE SAME TIME , NO ONE IS FORCING ANYONE TO USE OR SERVICES SO IT IS VERY HURTFUL TO HEAR PEOPLE VOICE OPINIONS THAT ARE BASED ON FALSEHOODS BIDZ.COM IS NOT INTO RIPPING OFF THE CUSTOMER WE NEED THE CUSTOMERS AND HOPE FULLY THE CUSTOMER ALSO NEEDS US I CAN NOT STRESS ENOUGH HOW IMPORTANT IT IS TO READ OVER ANY COMPANYS INFORMATION BEFORE YOU SUSPECT SOMEONE IS TRYING TO TAKE ADVANTAGE IF WE DO NOT LIST OUR SHIPPING PRICES, IF WE DID NOT HAVE A HELP DESK I WOULD THEN BE ABLE TO LOOK AT MY COMPANY AS BEING DECIEVING BUT BIDZ HAS ALL KINDS OF INFORMATION FOR VARIOUS SITUATIONS TO HELP AND PROTECT THE CUSTOMER , IT IS OUR JOB AS A CONSUMERS TO GO OVER ANY INFORMATION THAT IS AVAILABLE

This is in response to the third party info that a Bidz employee said that a consumer should divide the "compare price" by 10 to get the real value. I have bought hundreds of items from Bidz. I have found that a good rule of thumb is to divide the compare price by three. It may not be accurate for all items - just an average considering the amount I have bought. Bidz has it right up there for everyone to read that the "compare Price" is not to be construed as retail or appraised value. It is the highest amount online retailers have been able to sell the items for on line in the past. Something may have a market value of only $10 but if someone once paid $1,000 for it - the compare price will be $1,000. When Bidz gives you a retail price, I can tell you that in every instance - there are many - that I have checked those out, the stated Bidz retail price is 100% accurate. Their appraised prices, I have found to be less reliable. I have had some of their appraised items appraised by my jeweler for hundreds less and some appraised for more. Appraisals are more subjective than I think they should be. However, I still acquired those items for a fraction of even my lower appraisal and resold them at substantial profit. Given that the mark up on jewelry from manufacturer to your ring finger can be as high as 95%, Bidz offers a great opportunity to acquire quality jewelry, and some that isn't so great quality, often 75% off (depending on what you are willing to bid and pay) what you would pay a retailer - and that includes their high shipping and transaction fees. I'm still way ahead. Bidz also provides a venue for jewelry vendors to promote their merchandize - but more than likely it is where they close out old models or overstock (they're still great items) or just poor ugly sellers (Ixnay on those). Have seen many Bidz items in Zales, on Shop NBC, and in numerous other actual and online retail establishments. I have made some mistakes with Bidz, and I have had some issues with them, but given the volume of my purchases that is not so bad. Overall, I get great deals, resell at substantial profit, and Bidz is always positively responsive to any issues I have had and I have had no problems with the process on the few things I have had to return. Don't know why I am defending them. After all, I should lbe pleased that some folks will not be bidding and buying on Bidz. Betters my chance of getting what I want at a price I am willing to pay. No matter, I really am tired of reading complaint after complaint where it is obvious to me that if the consumer had just read the info on the site, there wouldn't be an issue at all. Please read the general Bidz info and all specific info on any item you bid on.

This is in response to the third party info that a Bidz employee said that a consumer should divide the "compare price" by 10 to get the real value. I have bought hundreds of items from Bidz. I have found that a good rule of thumb is to divide the compare price by three. It may not be accurate for all items - just an average considering the amount I have bought. Bidz has it right up there for everyone to read that the "compare Price" is not to be construed as retail or appraised value. It is the highest amount online retailers have been able to sell the items for on line in the past. Something may have a market value of only $10 but if someone once paid $1,000 for it - the compare price will be $1,000. When Bidz gives you a retail price, I can tell you that in every instance - there are many - that I have checked those out, the stated Bidz retail price is 100% accurate. Their appraised prices, I have found to be less reliable. I have had some of their appraised items appraised by my jeweler for hundreds less and some appraised for more. Appraisals are more subjective than I think they should be. However, I still acquired those items for a fraction of even my lower appraisal and resold them at substantial profit. Given that the mark up on jewelry from manufacturer to your ring finger can be as high as 95%, Bidz offers a great opportunity to acquire quality jewelry, and some that isn't so great quality, often 75% off (depending on what you are willing to bid and pay) what you would pay a retailer - and that includes their high shipping and transaction fees. I'm still way ahead. Bidz also provides a venue for jewelry vendors to promote their merchandize - but more than likely it is where they close out old models or overstock (they're still great items) or just poor ugly sellers (Ixnay on those). Have seen many Bidz items in Zales, on Shop NBC, and in numerous other actual and online retail establishments. I have made some mistakes with Bidz, and I have had some issues with them, but given the volume of my purchases that is not so bad. Overall, I get great deals, resell at substantial profit, and Bidz is always positively responsive to any issues I have had and I have had no problems with the process on the few things I have had to return. Don't know why I am defending them. After all, I should lbe pleased that some folks will not be bidding and buying on Bidz. Betters my chance of getting what I want at a price I am willing to pay. No matter, I really am tired of reading complaint after complaint where it is obvious to me that if the consumer had just read the info on the site, there wouldn't be an issue at all. Please read the general Bidz info and all specific info on any item you bid on.

BIDZ.com is a disgrace and should be put out of business. I had problems in the past and actually reported them to the FBI. My bank's fraud department gave me a good tip. You don't need their RMA# to send something back. Just send the junk back certified mail signature required. Once they sign for it it's theirs. You will have to pay for the shipping and restocking fee but at least you're not paying for something that isn't worth a dime. If you don't receive an item then dispute it with the bank and let your bank's fraud department handle it. What BIDZ.com is doing is using extortion and intimidation (which is illegal) to keep you in line. Don't let them get away with this, email all of your friends and tell them about their tactics and don't be afraid to report them to the FBI internet fraud department, that's what they are there for. Don't get mad get even!!!!!!

I would like to notify everyone. If you take the time to read the help section it will save you a lot of time and headaches. This customer states that we are in some way fool our customer. If any one takes the time to go the help section and read what the compare price is would know that the price is not a retail price. Here is copied directly from the help section http://www.bidz.com/ht/help?page=close_now THE "COMPARE" PRICE The Compare Price is the maximum price other jewelers advertise online, for similar or the same jewelry item. This price in no way reflects an appraised value, worth, or suggested retail price. You should always make sure to have all the information provided in the description page of the auction evaluated with your local appraiser/jeweler before you bid or buy. The purpose of the Compare Price is to demonstrate the advantage of a $1 No Reserve auction. If we were trying to fool our customer this explanation would not be posted on our web site.

I would like to notify everyone. If you take the time to read the help section it will save you a lot of time and headaches. This customer states that we are in some way fool our customer. If any one takes the time to go the help section and read what the compare price is would know that the price is not a retail price. Here is copied directly from the help section http://www.bidz.com/ht/help?page=close_now THE "COMPARE" PRICE The Compare Price is the maximum price other jewelers advertise online, for similar or the same jewelry item. This price in no way reflects an appraised value, worth, or suggested retail price. You should always make sure to have all the information provided in the description page of the auction evaluated with your local appraiser/jeweler before you bid or buy. The purpose of the Compare Price is to demonstrate the advantage of a $1 No Reserve auction. If we were trying to fool our customer this explanation would not be posted on our web site.

I would like to notify everyone. If you take the time to read the help section it will save you a lot of time and headaches. This customer states that we are in some way fool our customer. If any one takes the time to go the help section and read what the compare price is would know that the price is not a retail price. Here is copied directly from the help section http://www.bidz.com/ht/help?page=close_now THE "COMPARE" PRICE The Compare Price is the maximum price other jewelers advertise online, for similar or the same jewelry item. This price in no way reflects an appraised value, worth, or suggested retail price. You should always make sure to have all the information provided in the description page of the auction evaluated with your local appraiser/jeweler before you bid or buy. The purpose of the Compare Price is to demonstrate the advantage of a $1 No Reserve auction. If we were trying to fool our customer this explanation would not be posted on our web site.

I would like to notify everyone. If you take the time to read the help section it will save you a lot of time and headaches. This customer states that we are in some way fool our customer. If any one takes the time to go the help section and read what the compare price is would know that the price is not a retail price. Here is copied directly from the help section http://www.bidz.com/ht/help?page=close_now THE "COMPARE" PRICE The Compare Price is the maximum price other jewelers advertise online, for similar or the same jewelry item. This price in no way reflects an appraised value, worth, or suggested retail price. You should always make sure to have all the information provided in the description page of the auction evaluated with your local appraiser/jeweler before you bid or buy. The purpose of the Compare Price is to demonstrate the advantage of a $1 No Reserve auction. If we were trying to fool our customer this explanation would not be posted on our web site.