Customer Service Team
Culver City,#2UPDATE Employee
Fri, July 10, 2009
Dear Ashley, We would like to take this time to address the information presented on your post. Jewelry items are small high-value items such as earrings, bracelets, necklaces, rings, eyewear, accessories and some watches that may be shipped together with a limit of 30 items per invoice. The $10.95 is for Freight & Insurance + handling charge per item ($3.00 handling charge for each additional item).This information is available on each item description and can also be found on our Help Section. The item that appears on your account with a delete option is an item that is considered a second chance offer. Second Chance Offer items are offers that allow you to purchase an item you did not win at your highest bid. After an auction closes, Second Chance Offer items will automatically be placed into your account. You will receive an email notification when these items are awarded to you. These items will only be available to qualified Bidz.com customers to whom such offers are extended. If you choose not to purchase these items you can contact customer service for removal or allow them to relist without penalty to you. Please feel free to contact our customer service team with any questions an concerns. You may reach us at 800-444-8124, via LiveHelp 24/7 or by sending us an email to [email protected]