- Report: #128503
Complaint Review: Bestbuy Golf Supply - Orangevale California
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Bestbuy Golf Supply
8745 Pathfinder Orangevale, 95662 California, U.S.A.
Phone:
877-209 6381
Web:
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Best Buy Golf Supply ripoff hush deaf ignoring, never been treated with such ignorance Orangevale California
Ive ordered a set of golfclubs plus some wedges on the 9th of January relying on their promise stated in bestbuygolfsupply homepage that orders are processed within 3-5 days . I received the order of confirmation immediately. After checking with their homepage some days later it was clear that they didnt process my order - so I wrote an email to get the answer, that i would have first to fax them my printed credit card statement. Although this is quite unusual in Europe I did so and was hoping for the 3-5 business days for manufacturing and the shipment immediately afterwards.
Only there was no shipment and their homepage displays my order as still not processed (my credit card shows that the money has been transferred)
So I wrote another email informing bestbuygolfsupply that I would cancel the order if they cant ship my goods and got - no reply. I wrote again to all the companys different email adresses - no reply
I called them 5 times !(International Calls), leaving numerous messages on their answering machines and got - no reply
To be honest, as a customer ive never been treated with such ignorance and can only hope, that the truth about this company will spread fast - I certainly demand my money back and will inform the relevant european forums about this company
Hannah
Vienna
Austria
Click here to read other Rip Off Reports on Best Buy Golf Supply
Only there was no shipment and their homepage displays my order as still not processed (my credit card shows that the money has been transferred)
So I wrote another email informing bestbuygolfsupply that I would cancel the order if they cant ship my goods and got - no reply. I wrote again to all the companys different email adresses - no reply
I called them 5 times !(International Calls), leaving numerous messages on their answering machines and got - no reply
To be honest, as a customer ive never been treated with such ignorance and can only hope, that the truth about this company will spread fast - I certainly demand my money back and will inform the relevant european forums about this company
Hannah
Vienna
Austria
Click here to read other Rip Off Reports on Best Buy Golf Supply
1 Updates & Rebuttals
Ken
Orangevale,California,
U.S.A.
Cuustomer is wrong.
#2UPDATE Employee
Wed, February 02, 2005
As stated on our site. We "Do Not" ship any products internationally until we receive a faxed or emailed statement of the credit card that is being used on the order showing the same shipping address. This information is clearly stated on our policies page. You were never charged either and we can verify that. We have never charged a customer without sending the product to them.
