- Report: #1145823
Complaint Review: Avas Flower - Select State/Province
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Avas Flower
Select State/Province, USA
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Avas Flower's Sent dead flowers ,will not give refund Internet
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My complaint directly to AvAS fLOWERS AS FOLLOW'S,
I places and order with AvAS FLOWERS TO HAVE FLOWERS DELIVERED TO MY MOM BEFORE MOTHERES DAY. The delivery was for the 8th. At 7 pm she recieved a box of dead flowers.I have pic's of the flowers she recieved. I wrote a email to avas and expected a responce to this isue. They never responded to me at all.I had to then on the 9th call them directly and after 7 mins being given the run around on there recorded line i finaly got to speak to some one who did not speak english to well.
I explaned my mom has cancer and i ordered fresh beautiful flowers for her and what she got for motherds day was dead flowers and i am angry. The rep said as flowers had been delivered no refund i could have, but they will send her new flowers on an arangement of there descression? I siad either i want a full refund or new flowers she asked me how does next week sound i said no i would not except that at all.
She then said ok i can have new flowers there by this friday the 10th or no later then the 11th which is mothers day. I said i will excpet this if in fact they are alive fresh beautiful flowers or i want a refund peroid and i am angry this happoned. Today is mothers day and no flowers were sent or recieved to my mom !
They scamed me , took my money and thought i would except dead flowers and no demand my money back,They are wrong!I am telling everyone what they did and posting it every where and filing complaints not only with my bank but with every angency i can find.FRAUD!
HOW DARE THEY DO THIS TO ME ,MY MOM, AND MY FAMILY ON WHAT SHOULD HAVE BEEN A HAPPY DAY FOR A SICK MOM WITH CANCER!
