- Report: #1238436
Complaint Review: Avangate - Redwood City California
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Avangate
Redwood City, California, USA
Web:
www.avangate.com
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Avangate/Bitdefender Avangate Trying to Collect Fees for Bitdefender Even After Being Toll "NO" Redwood City California
Who to report these sleesze balls to? Avangate keeps trying to renew my Bitdefender Account for about $79. Says I checked auto-renewal which I did not, since I never do. And then said I should log into or create a new account by clicking link provided. I didn't even know who they were. Not giving private info out. I e-mailed them back told them not to renew anything, not signed up for auto- renewal, and who are you? They e-mailed me back saying they handled all accounts for Bitdefender and other well known companies. I said, no thanks, I will renew with Bitdefender directly which I did at a lower price.
Still they keep sending e-mails that they are going to charge my account for renewal and I should make sure my bank account or credit card is current. I was pretty sure that my card wasn't so I didn't think it would probably go through, which it didn't. So then they sent me an e-mail - the day after I renewed with Bitdefender directly- saying there was a problem with my account and new Bitdefender couldn't be uploaded. Too late! I already did it without them. However they left the impression that my new sign-up didn't go through. They are really low lifes. Keep pestering when you tell them to stop multiple times. I will not renew with Bitdefender again next year if they are still associated with Avangate. I don't want to go through this again. And I will let Bitdefender know too.
