- Report: #383668
Complaint Review: Auto Check #14 S. KIRKWOOD Auto Repair - Houston Texas
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Auto Check #14 S. KIRKWOOD Auto Repair
2343 S. KIRKWOOD (1 Block From Westheimer) Houston, TX 77077 Houston, 77077 Texas, U.S.A.
Phone:
281-496-6900
Web:
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Auto Check #14 S. KIRKWOOD Auto Repair Deceptive and Overcharging Customer Houston Texas
On Oct. 18, 2008 I took my car in to get a computer check and fix the related issues. After I got the car fixed I was very happy with the results initially; however, upon careful inspection of the work done I found that the ignition coil pack that was changed wasn't a new. They charged me $221.00 for a new one. I was told that the dealership sold it for that price. However, after making several calls to different dealerships I found that the dealership had it for $51.00. I immediately called Autocheck #14 and,eventually, got a partial refund. This was done with much effort and drama. My problem with this is that they put a used part on my car and charged me three to four times the price for a new one and, not only that, they were very rude and insensitive in this matter. I still had to pay for the labor related to installing the used part that was eventually returned to them. Two weeks before I made this initial visit to the shop a new ignition coil was put on my car and now that same coil is again on my car. It turned out that I didn't need an ignition coil, especially since the ignition coil that was on there before the visit was new. I ended up paying overpaying Autocheck.
Vehicle: 2003 Chrysler Voyager
Darryl
Houston, Texas
U.S.A.
Vehicle: 2003 Chrysler Voyager
Darryl
Houston, Texas
U.S.A.
1 Updates & Rebuttals
Jim
Friendswood,Texas,
U.S.A.
honesty
#2Consumer Suggestion
Tue, February 17, 2009
I read these reports regularly as I am in the auto repair business. The coil you said was $51 from the dealer is actually $128.92 from the dealer and with the labor $221 doesnt sound to far off base for a price. However you can get one from orielly auto parts store aftermarket for 57.93 the brand is BWD and the part # 8661. however you said $51 from the dealer that hurts the credibilty of your story. I have read a lot of these reports and to often you red between the line and do a little homework and find out the truth gets clouded. I am not saying you didnt get ripped off by these people but the story you told here does match up with the truth of the real parts prices. That always brings questions to the rest of the story. least we not forget you can say whatever you want here without having to back it up with any proof. Anyone else can read what I wrote here and verify the prices I listed. If the truth of your story is not a big enough deal to write it honestly here then mabey its not that big of a deal to write at all.
