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  • Report:  #1376928

Complaint Review: ASAP - Internet

Reported By:
Sage - Phoenix, Arizona, USA
Submitted:
Updated:

ASAP
Internet, USA
Phone:
6022994192
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

We called this person through a craigslist ad for repairing a constant leak in our Whirlpool refrigerator. The person charged us $277 and called himself from ASAP company that repairs refrigerators for 25 years in the Valley. The person told us that we would be mailed a receipt/invoice of the charge but did not and we found later that the refrigerator broke down again with the leak and even after trying several times to reach the person we have not received any kind of acknowledgement. I do not know how many people in the valley are going through this and have seen the add appear numerous times a day in craigslist. A Sample Ad is below:

 

For Top Notch Appliance Repair Refrigerator Freezer Washer Dryer Heating Repairs We have over 25 YEARS OF EXPERIENCE in fixing not only refrigerators but other appliances as well. With this vast experience in Appliance Repair, we are specially equipped with the know-how to be able to deliver that top quality service that you, our customer deserve. Our technicians underwent extensive training and have several years of practical experience behind them that reassures you that your appliance will be handled by competent professionals. Our goal is to deliver to you EXCELLENT CUSTOMER SERVICE, consistently and at a reasonable cost. *39.95 Diagnostic Free With Completed Repair *2 Year Warranty On All Repairs *Certified Technician 25 Years' Experience *Flat Rate Up Front Pricing (Know Repair Cost Before We Repair) *Local Family Owned and Operated Small Business We fix all major appliances including Refrigerator, Freezer, Range, Oven & Stove, Front Load Washer & Dryer, Dishwasher, Air-Conditioner & A/C REPAIR, Microwave Oven and other major appliances. We serve the Phoenix Metro area, Among the cities we serve are, Glendale AZ, Peoria AZ, Phoenix AZ, Scottsdale AZ, Tempe AZ, Mesa AZ, Surprise AZ, Sun City AZ, Litchfield park AZ, Avondale AZ, Goodyear AZ, Tolleson AZ, Paradise valley AZ, Fountain Hills AZ, Laveen AZ, Youngtown AZ,. We Repair All brands such as KITCHEN AID, AMANA, FRIGIDAIRE, GENERAL ELECTRIC (GE), HOTPOINT, KENMORE, KITCHENAID, LG, MAGIC CHEF, MAYTAG, SAMSUNG VIKING, WHIRLPOOL, WOLF and others. Our SERVICE CALL is FREE if we do the job and we give up to 2 YEARS WARRANTY on replacement parts. We are also available on weekends at NO EXTRA CHARGE.



1 Updates & Rebuttals

Steve

Surprise,
Arizona,
United States
Same thing happened to me

#2Consumer Comment

Wed, May 23, 2018

I needed a repair on my fridge, he claimed it needed a freon recharge and that the cost would be $267. Guys' name was Glen and his phone number was 602-377-3977. I've made my own report as well.

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