- Report: #1422693
Complaint Review: Appliance Doctor - West Grove Pennsylvania
Reported By:
Mark -
Collingdale, Pennsylvania, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Appliance Doctor
860 Bourbon Lane West Grove, 19390 Pennsylvania, United States
Phone:
18008424884
Web:
N/A
Categories:
Business Rating:
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Appliance Doctor Bad Service(general), Attempted Huge Repair on Cheap appliance West Grove Pennsylvania
I have dealt with this Repair Service for Years, with Good Services!
Dishwasher leaking water out the Rear, diagnosed by a Plumber as Supply.
No Water in the Front or Floor, just straight Outside.
Yesterday, I call in the Morning about 10, for a Repair, and am told I could be fit in, a Tech would call.
I waited all day, Ignoring other jobs. I call at 5pm to find out if he's Coming. No Answer.
I call at 8:30 am, and they tell me someone would call, I ask When, and it is within the Hour.
He does call, and his 4 hour window is 11a-3p, thus I can do nothing all day.
At 3p, I call for where he is, I am told 1 hour, he's at the job before me.
Being that I was Abandoned the day before, It is vexing that I am Last Today!
He calls at just before 4p, with None of the Information I left on the phone as to Directions or Parking.
He looks under the Sink and sees leakage. Well, there's a Surprise!
He comes up with this Plan to Refurbish the Whole machine-Sump Pump, all the guts, and the Front Gasket(it leaks out the Back!)
At $600 something for a $400 , 4 year old,machine, I say that is Rediculous! He is talking himself out of a Repair Job!
He THEN looks Underneith.
Shows me a Picture of a Valve that is leaking.
Now it is $300, and he hasn't even looked at the back!
I agree to just pay the $89 door fee, and ask if he will apply the Coupon I have.
He needs to go to the Truck for something, I get my wallet.
He drives off.
I call CS/Main.
He reports I was Irate and Cursed him out, so his company told him to Leave.
I tell the CS rep that I am Not Dealing with them again! Reiterating all that transpired.
2 Days Wasted to NOT get a Repair!
