Julie
West Hollywood,#2UPDATE Employee
Wed, June 12, 2002
Our records show that your account was initially set-up following a long distance telephone solicitation that was offered in conjunction with a telemarketing or infomercial purchase that you made. The offer was for unlimited long distance calling on a one-month free trial basis. After the free month, you would have to cancel your service to avoid further charges. Your account is currently inactive in our system. Further, our records indicate that we did refund an amount of $59.95 to your credit card on June 11, 2002 following your contact to our customer service department. We trust that the above actions resolve all pending issues regarding your account. Thank you for bringing your complaint to our attention.