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  • Report:  #585414

Complaint Review: Amerigas - OXNARD California

Reported By:
Robert - Ojai, California, USA
Submitted:
Updated:

Amerigas
PO BOX 6522 OXNARD CA. OXNARD, 93031 California, United States of America
Phone:
Web:
www.amerigas.com
Tell us has your experience with this business or person been good? What's this?
Received an unrequested gas delivery 01/07/10. I arrived while my tank was being filled, and I asked the delivery guy the price of propane. He said he didn't know and to call the company. I didn't follow up and received an ebill for $516.12 for 107.2 gallons. The per gallon price was $4.36. I called a friend to find what she was paying and was told $3.09 per gal. I called the company to complain and they dropped it to $3.46 a gal. That's still a rip off as far as I'm concerned, but the point is that they attempted to slip in the high price. At the same time a rental place was charging only $2.99 a gal. to fill small 5 gal. tanks and they were still making a profit. Talk about gouging! How many people pay their bill without checking the details and trusting the company. I've been with this company for a very long time and they still burned me. At least a $.90 a gal. overcharge and likely more than that. I'm going to call them to complain and to prevent automatic deliveries (which I never requested in the first place) and will now call around to find the best price. I plan on filing a complaint with the appropriate agencies to call attention to this practice. Buyer beware!!


1 Updates & Rebuttals

DOUGLAS

STAUNTON,
Virginia,
AMERIGAS

#2Consumer Comment

Sat, February 01, 2014

I woud like to comment on the Amerigas Company. I have been a loyal customer for over 14 years. I recently had my propane tank filled and just received my bill. WOW. I almost had a heart attack. This company has been slowly ripping consumers off by the dozens. I would recomend that if you can get with another company soon go for it.One would think that if you stay with a company for 14 years they would at least take care of you some what. I have given up trying to get along with this company and you should too. Try another company, I know I am...................

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