- Report: #1029117
Complaint Review: Americredit - Phoenix Arizona
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Author Confirmed
Why?
Americredit
POB 78134 Phoenix, 85062-8143 Arizona, U.S.A.
Phone:
877-203-5536
Web:
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Americredit #415257484 Ripoff Promised Assistance but then Refused any when stating vehicule was Totaled Phoenix Arizona
AmeriCredit
PoBox 78143
Phoenix, AZ 85062-8143 September 14, 2004
Ref # 415257484
BRIAN, DARLENE, TERESA:
Today we were informed Americredit will NOT negotiate a payoff. We are appalled and do not know why Americredit has taken this position against us. We are now seeking legal remedies to avoid future losses and have hired an Attorney to include your balance in the bankruptcy amount. We tried to relieve Americredit and you have decided to harm us in our most vulnerable time. We will never ever recommend your Company and we will also report this behavior to the BBB, FTC and WWW-On-line Fraud Agencies so that all Americans can see what Americredit represents.
WE ARE ASTOUNDED THAT WE DON'T HAVE THE VEHICULE YOU DON'T HAVE THE VEHICULE, THE INSURANCE COMPANIES PAID YOU, WE WANTED TO OFFER A SETTLEMENT - YET YOU WANT MORE OF NOTHING! NOW YOU WILL GET NOTHING - NOT EVEN A GOOD NIGHT SLEEP! Good Bye!
September 2, 2004 Ref # 415257484
To Whom It May Concern:
1999, Pontiac, lost in traffic accident, ALLSTATE Insurance payoff $5500 and Life Insurance Credit $300.
Even though I have put myself up-to-date on payments, and have communicated directly to the Customer Service Department the loss of my husbands job, and the reduction of my present hours, in which we cannot pay for a vehicle we do not have. We approached your Company back on August 10th in an amicable way in which an additional insurance credit (approx$400)was to be applied following a payoff amount. Since then we have called repeatedly to finalize this balance and no-one has called us or sent us correspondence relating to payoff amount.
As a consumer we have been responsible in trying to keep our commitment, but in truth it seems you are not going to offer us a payoff and that this delay was to ruin our credit to be able to charge-off the balance. If this was the only way to resolve this matter at AmeriCredit we would have wanted to know, many other credit companies have worked with us and have been very helpful in this loss of income. To this we can only judge that we are being badly treated at the AmeriCredit.
As a matter of consistency we have sent payments thru August 2nd, and have been awaiting payoff amount since then and if your intentions are to ruin our credit then we will also be submitting reasons, complaints and assistance to all agencies to try to rectify this matter some other way. We'd appreciate your prompt assistance to this complaint.
Cordially,
cc:AmerColAssoc
BBB
FTD
Iris
Kansas City, Missouri
U.S.A.
PoBox 78143
Phoenix, AZ 85062-8143 September 14, 2004
Ref # 415257484
BRIAN, DARLENE, TERESA:
Today we were informed Americredit will NOT negotiate a payoff. We are appalled and do not know why Americredit has taken this position against us. We are now seeking legal remedies to avoid future losses and have hired an Attorney to include your balance in the bankruptcy amount. We tried to relieve Americredit and you have decided to harm us in our most vulnerable time. We will never ever recommend your Company and we will also report this behavior to the BBB, FTC and WWW-On-line Fraud Agencies so that all Americans can see what Americredit represents.
WE ARE ASTOUNDED THAT WE DON'T HAVE THE VEHICULE YOU DON'T HAVE THE VEHICULE, THE INSURANCE COMPANIES PAID YOU, WE WANTED TO OFFER A SETTLEMENT - YET YOU WANT MORE OF NOTHING! NOW YOU WILL GET NOTHING - NOT EVEN A GOOD NIGHT SLEEP! Good Bye!
September 2, 2004 Ref # 415257484
To Whom It May Concern:
1999, Pontiac, lost in traffic accident, ALLSTATE Insurance payoff $5500 and Life Insurance Credit $300.
Even though I have put myself up-to-date on payments, and have communicated directly to the Customer Service Department the loss of my husbands job, and the reduction of my present hours, in which we cannot pay for a vehicle we do not have. We approached your Company back on August 10th in an amicable way in which an additional insurance credit (approx$400)was to be applied following a payoff amount. Since then we have called repeatedly to finalize this balance and no-one has called us or sent us correspondence relating to payoff amount.
As a consumer we have been responsible in trying to keep our commitment, but in truth it seems you are not going to offer us a payoff and that this delay was to ruin our credit to be able to charge-off the balance. If this was the only way to resolve this matter at AmeriCredit we would have wanted to know, many other credit companies have worked with us and have been very helpful in this loss of income. To this we can only judge that we are being badly treated at the AmeriCredit.
As a matter of consistency we have sent payments thru August 2nd, and have been awaiting payoff amount since then and if your intentions are to ruin our credit then we will also be submitting reasons, complaints and assistance to all agencies to try to rectify this matter some other way. We'd appreciate your prompt assistance to this complaint.
Cordially,
cc:AmerColAssoc
BBB
FTD
Iris
Kansas City, Missouri
U.S.A.
2 Updates & Rebuttals
Iris
Kansas City,Missouri,
U.S.A.
Megan from Texas is sponsoring this Company, its criminal behavior and duress on real Americans
#2Consumer Comment
Sat, January 29, 2005
Stupid People Should NOT Comment Megan from Texas! My concern is that Megan, from Texas is sponsoring this Company, its criminal behavior and duress on real Americans; because she has an interest in the s****.!
Megan
Dallas,Texas,
U.S.A.
Read what you sign and keep your word
#3Consumer Suggestion
Tue, December 07, 2004
I work for a major auto finance company and deal with this situation daily. I am an avid reader of ripoff report however, I feel this consumers additude is unreasonable. In the event that a vehicle is totaled and a consumer's auto insurer doesn't pay the consumer's loan with their bank in full. A finance company doesn't have to settle a deficientcy left by an insurance company. Insurance companies do not pay each and every loan off; even with full coverage! Financing is a very individualized subject. Auto finance lenders may roll several thousand dollars from prior loans into new loans, people have different ways of paying (On time, and late), Accrue intrest and late fees, and often sign contracts for high APR's. Insurer's pay the fair market value of vehicles only. This consumer felt the need to file bankruptcy rather than seek refinancing, pay their debt, roll their note, or request a substitution of collateral, which many lenders are willing to work out in this case scenario. This person didn't think before they acted. Auto finance companies have been around forever. In ANY auto contract, you agree to continue making payments for your loan even if the vehicle is damaged, destroyed, or missing. This was a loan, not a rental. The consumer hurt themselves by not following the first rules of the rip off reports by and read their contract, as well as, become familiar with the company they chose to do business with. Don't let this consumers situation happen to you.
