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  • Report:  #57417

Complaint Review: Adelphia Cable / Power Link - Coudersport Pennsylvania

Reported By:
- stafford, Virginia,
Submitted:
Updated:

Adelphia Cable / Power Link
1 North Main Street Coudersport, 16915 Pennsylvania, U.S.A.
Phone:
800-892-7300
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Their Modem burnt my USB port on my PC. I had to buy a Ethernet connection after I was told by a service rep from "Geeks on Call" that I had to pay for.

I can no longer use my Digital Camera because it needs to be hooked up to the USB port. I have contacted the company several times had one of the local yocals out to check it out. To no avail I asked to be reimbursed for my out of pocket expeses and to replace my PC.

I have contacted the BBB in the Coudersport office no reply from the Corporate Office. I had sent Certified mail with return receipt still nothing. They said because the Modem is leased and we pay for it on a monthly basis they said that they would be responsible for all expenses per a Service Tech Supervisor named Paul. This had been over 5 months and no action has been taken to address my request.

Virginia

stafford, Virginia
U.S.A.


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