- Report: #1335153
Complaint Review: Active.com - Internet
Reported By:
MikeBostonRyan -
Westwood, Massachusetts, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Active.com
Internet, USA
Phone:
877-228-4881
Web:
active.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Active.com Active ACT*ACTIVE-NETWORK I was charged 69.95 on 10/24/2016 for 'renewal' of account. I never had an account to begin with. Still don't. No city but located in TX Internet
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Today, we saw a bill on our credit card statement for an amount of $69.95. After calling the 877 number, I was met with "Yes, we can give you a full refund. It is a charge for a renewal." But, we never heard of Active (or the other names, like ACT)! So, was I charged another fee last year, too.
The operator said she would reset my account password. I apparently have an account? So, she sent an email with a reset password link, but that temp password didn't work. So, are they phishing for passwords, too?
I never heard of this company, don't want anything to do with them.
