- Report: #557432
Complaint Review: 1&1 Internet Inc. - Chesterbrook Pennsylvania
Reported By:
FWMMA -
Brandon, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
1&1 Internet Inc.
701 Lee Road, Suite 300 Chesterbrook, 19087 Pennsylvania, United States of America
Phone:
610-560-1621
Web:
www.1and1.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
1&1 Internet Inc. SCAMMERS - Billing me for cancelled sevices, didn't contact me, then straight to collections!! "So what" attituded from Customer Service! Chesterbrook, Pennsylvania
1and1 continues to charge for services we've discontinued. Then they don't email us or call us, and they have multiple email addresses, and they send the payment to NCO collections agency. When I called 1and1, they refused to reverse any charges after admitting that they sent and email to an invalid email address. Obviously this is a pattern for them and a tactic to make money. When confronted their attitude is "so what". I'm tired of them charging whatever they want, not telling me, then sending it to collections... its ridiculous!
I have filed with the FCC and the FTC (Consumer Protection Agency) and you should too! These kind of business practices cannot be allowed to continue!
The link to FCC complaints is https://esupport.fcc.gov/sform2000/
The link to FTC complaints is https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
I have filed with the FCC and the FTC (Consumer Protection Agency) and you should too! These kind of business practices cannot be allowed to continue!
The link to FCC complaints is https://esupport.fcc.gov/sform2000/
The link to FTC complaints is https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
