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  • Report:  #1520085

Complaint Review: Windstream -

Reported By:
LISA - MONTICELLO, KY, United States
Submitted:
Updated:

Windstream
United States
Phone:
800-347-1991
Web:
www.windstream.com
Tell us has your experience with this business or person been good? What's this?

My internet has been going in and out since October of 2021.  I have had multiple technicians out here who tell me there is a bad wire.  They re-attach the wire but I have been told by at least four different technicians that the wire needs to be replaced. 

I work from home so I'm having to use my cell phone data to be able to do my job.  The only reason I haven't had the internet shut off, is because my security cameras won't work without it.  There is no other option but Windstream where I live. 

This is getting very annoying that I have to keep paying for service that I'm not getting.  I have to call in every other week and then it takes another week for someone to come out and re-attach the wire.  I don't understand why they just don't fix it.



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