1, Report:
#1366616
Posted Date:
Sep 28 2023
Fashion Nuveo took on-line survey for Windstream.net watch offered for 4.95 shipping but apparently i was supposed to call if I didn't want to participate in membership and received 2nd watch 4/5 and my account was billed for $98.95 on 4/3 Dania Beach Florida
i responded to a survey offered by my internet server,windstream. i selected a watch free plus shipping of 7.98 on 2/18/17. received another watch on 4/3 and my account was billed 98.95. i didn't order this watch ,wasnt aware i had to cancel a revoling account. i have tried repeat...
Entity
Categories: Jewelers
2, Report:
#1524633
Posted Date:
Feb 20 2023
Kinetic By Windstream Received my Feb 2023 bill which is now over $100 Kannapolis, Charlotte NC
My Feb Windstream bill is now 101.64 after slowing increasing from $87 up to $97.37 and now $101.64. When Windstream first bought out Concord Telephone (and I really wish they hadn't since Concord Telephone was such a wonderful company owned and operated by local family) but ...
Entity
Categories: cable company, Internet, phone, and TV services
3, Report:
#1520085
Posted Date:
Jul 28 2022
Windstream Kinetic They have raised my bill to $95.00 a month for internet only. It keeps going up even though the internet only works 1/2 the time.
My internet has been going in and out since October of 2021. I have had multiple technicians out here who tell me there is a bad wire. They re-attach the wire but I have been told by at least four different technicians that the wire needs to be replaced. I work from home so I'...
Entity
Categories: Internet, Internet, phone, and TV services
4, Report:
#1516969
Posted Date:
Mar 18 2022
Kinetic by Windstream Windstream, Kinetic Worst customer service ever - or at least in the top five. Humboldt NEBRASKA
In the 1+ year I have been with Windstream, these people have sent me numerous bills for outrageous amounts that had nothing to do with the service I've requested. And when I call to find out why my bill is so much, it literally takes an hour or more to get any type of reasonable he...
Entity
Categories: Internet Services, phone service
5, Report:
#1512661
Posted Date:
Oct 10 2021
Windstream communication Tech at windstream rude and unhelpful!
My internet and wifi was out for over 12 hrs which was a problem in the area. The next morning everything was up and running excep for my acer laptop was unable to connect to wifi. I called tech support where I was told my laptop must be broke and i needed to take to a repair shop. ...
Entity
Categories: modem repair
6, Report:
#1512026
Posted Date:
Sep 19 2021
Kinetic by Windstream I was told I had a basic line but within minutes of taking calls I realized I have call waiting, which is not allowed at all. For a week I’ve been told these features were being removed, in which every time I checked, I still have the features. This is a brief description, but to sum it up my new job is in jeopardy and I can’t understand why I still have call waiting Georgia
I quit my full time job for a work from home job similar to a call center agent. Since I have internet through Windstream (the only company that will provide high speed internet at my home) I assumed it would be cheaper to bundle and asked to add a basic phone line.
I explained ...
Entity
Categories: phone service
7, Report:
#1497009
Posted Date:
Jun 30 2020
Buy Your Own Modem Deceptive Practices in Return Policy for antiquated and broken equipment Orem Utah
I ordered a modem for my DSL home network. The product I purchased was: Actiontec GT784WN DSL Modem/Wireless Router - 300 Mbps (TDS, Windstream, CenturyLink, Other DSL providers approved) for the amount of $109.94. When I received the modem it was in a used beat up box with a photoc...
Entity
Categories: Fraud, Internet Fraud, Internet sales, Online Ripoff, will not refund
8, Report:
#1475790
Posted Date:
Mar 22 2019
Windstream AT&T Generated a new account when I cancelled services. Did not port my 800 number. When I called to establish service so I could get the number ported, they didn't respond. When I finally got through they demanded a 1, 3, or 5 year contract to turn on services to port my phone. Little Rock AR
When I cancelled my services with Windstream to switch to AT&T, Windstream generated a brand new account for my company. Since I had cancelled my service, I didn't realize they'd done that. A few months went by and then I began to receive threatening letters and shut-off notices -- ...
Entity
Categories: phone service
9, Report:
#1458647
Posted Date:
Aug 29 2018
Windstream Communications Charged us over $3000 for contract already cancelled Little Rock FL
Our contract with Windstream terminated October 2017. We confirmed in writing we wanted to cancel contract in December 2017. Emailed 4 times since December 21st to confirm receipt of our cancellation, which was submitted on our letterhead, as requested. They finally confirmed receip...
Entity
Categories: Telephone Companies
10, Report:
#1451428
Posted Date:
Jul 12 2018
Windstream Half the services were up during contract, refuse to cancel contract! King Of Prussia PA
Possibly the worst company next in line after Comcast. Extremely disappointed in Jordan Rabin, and Michael Schrenk for their complete lack of customer service. Terrible company, Half our services were up for the full term of our contract, they do not care. Terrible company do NOT BU...
Entity
Categories: Internet
11, Report:
#1431532
Posted Date:
Feb 27 2018
Windstream Deregulated Administration Fee Dalton Georgia
$ 5.52 added to bill for this Deregulated Administration Fee
Entity
Categories: Telephone Companies
12, Report:
#1428866
Posted Date:
Feb 12 2018
Windstream TalkAmerica I had an agreement for a measly 4megs for $45/month I have been forced to use their service for 7 years now knowing that they are just re-branded AT&T I have NEVER had 3.5 megs much less 4 megs as agreed to. Now my bill is $70/month with the same CRAP lack of service. Though it is the 50th time I've called at least, I was assured someone would contact me at their convenience of course. That was last week, no call. I have been on hold now for 15 plus minutes as I'm typing. How is this allowed to go on legally? Ahh after15 minutes of waiting, automatically hung up on...nice! Internet
7 years ago I was solicited by windstream for 4 measly megs for$45/month
I have NEVER recieved even 3 megs
I am stuck using thier service because of where I live (Knowing full well they are rebranded AT&T)
My neighbor across the street and 3 houses down is enjoying blazing service f...
Entity
Categories: Internet sales and Marketing
13, Report:
#1406758
Posted Date:
Oct 17 2017
Windstream Cancelled service 4 days into new billing cycle and company won't prorate Nationwide
I called today, 10/17/2017, to cancel my phone and internet service. At the very end of the call I was told that I will still have to pay for the service through 11/12/2017. I was told that in the state of Florida they do not prorate. That is ridiculous. Was ...
Entity
Categories: Internet Service Providers
14, Report:
#1394050
Posted Date:
Aug 20 2017
Care Auto Enterprise Abe Levy Selling cars that he dont have and never delivers Penbroke Florida
ABE is a huge lie about everything he tells you, there is no car, i waited 2 months for a car he was suppose to get me in 3 to 4 weeks and never arrived, everyday he would tell me a different excuse about the car and also told him if he would show me where the car was so i could go ...
Entity
Categories: Auto Dealers
15, Report:
#1387209
Posted Date:
Jul 21 2017
Paetec Communications Inc. Windstream Communications Offering Federal financial support grants New Brunswick New York
A representative contacted me on my cell phone, stating it was in responce to my federal grant inquiry. But I had never made any such inquiry. He went on to confirm my name and address.
Then he gave me my personal approval ID number and the dollar amount I was going to recieve. ...
Entity
Categories: Cash Services
16, Report:
#1384578
Posted Date:
Jul 11 2017
Windstream - Paying for a service that is almost non existant Toccoa Nationwide
We had Windstream when we lived in the county and it was ok. When we moved to town we got Windstream and it is terrible.
We were in town and should have great service, but we have found out it doesn't work that way. All the old original equipment is in town (and they don't anticipa...
Entity
Categories: Internet Services
17, Report:
#1381970
Posted Date:
Jun 29 2017
Ultra Premium Garcinia Cambogia Signed me up for a membership Los Angeles California
I clicked on a link on the windstream.net web page to get a free 30 day supply of Garcinia Cambogia. All I had to do was pay $4.95 for shipping. Lots of pie in the sky promises of losing tons of weight in a matter of days.
After about 5 days of so I get my bottle of Ultra Premium Ga...
Entity
Categories: Weightloss Programs
18, Report:
#1370000
Posted Date:
Apr 27 2017
Peak Communications acting on behalf of Windstream Communication, saying we can save $20 total scammers! Nationwide
When Peak Communications called they used a blocked number. They said they were calling on behalf of Windstream Communications. They said we could save $20 on our bill.
They basically acted like I wouldn't have any long distance if I didn't switch. They asked for the last 4 dig...
Entity
Categories: Internet Service Providers
19, Report:
#1360247
Posted Date:
Mar 07 2017
Windstream Paid for a service they couldn't provide. Won't refund the difference. Cresson Texas
We were with Windstream for over a year. We would've left much sooner if we had good options for Internet service.Our experience with Windstream was troublesome from the beginning. We were always having to call them to get our connection and speeds looked at, which took at LEAST 7 d...
Entity
Categories: Internet Service Providers
20, Report:
#1359554
Posted Date:
Mar 03 2017
windstream paid for 3 mg only got less than 1mg frewsburg
We had windstream internet for about 8 years. It was the only internet provider until 2 years ago then dish sattelite became available so we switched. During the time with windstream we were supposed to be getting at least 3 mg. Well we called them about every other week since on go...
Entity
Categories: Telephone Companies
21, Report:
#1358250
Posted Date:
Feb 25 2017
DOUGLAS PROPERTY MANAGEMENT, AKA: DPM Non Responsive to Inquiries by property owner Woodstock Georgia
Douglas Property Management got on my radar screen when my email inquiry to the Holly Mill Board Of Directors, at their published email address ([email protected]) was not replied to.I then copied the email and sent it by US Mail with a cover note asking for DPM to furnish t...
Entity
Categories: Homeowner Associations
22, Report:
#1351691
Posted Date:
Jan 24 2017
Windstream Charged for services not received, internet and phone has not worked in more than a month Nationwide
I moved from one location to another, Windstream was to move my phone and internet on December 16th. They notified me on that day that it would take appoximately a week to install my new service due to construction. A week past and I had not gotten a phone call from them.
I call...
Entity
Categories: Internet Service Providers
23, Report:
#1351315
Posted Date:
Jan 23 2017
Windstream Taking my frustration out after opening my monthly Windstream bill and noticing charges went up again this month. I take a closer look only to realize that Windstream has been charging me an additional $73.41 for bogus fees.All companies do it, some more Being robbed by Windstream Nationwide
perhaps pissed off is the right word to use to discribe how i feel right now. My complaint is against Windstream and all the bogus misc. charges they have been adding into my monthly invoice that total $73.41. This is poposterous and absud and it comes down to understanding that all...
Entity
Categories: Attorneys General
24, Report:
#1342090
Posted Date:
Dec 08 2016
Hughes Net Misleading/Negligant account information; Entrapment into a contract; Unethical representation scurry Nationwide
I signed up for services with Hughes Net on 10/23/2016 in order to get a faster internet service out in the rural area in Kaufman County. After about two weeks, the internet kept disconnecting and was super slow. Originally when I ordered this service, I explained I wanted it to...
Entity
Categories: Satellite Companies
25, Report:
#1331874
Posted Date:
Oct 06 2016
Windstream Nationwide Windstream Bait and Switch all the way to the top with VP of Legal Kristy Moody Arkansas Nationwide
In 2005 Cathy Wojac from Cavalier(Cava;ier/Paetec/Windstream-They have to keep changing their names to get new customers) solicitated my company to fix our 3 year battle to keep our phone line working. She promised us 99.9% working. Nope never happened. We had some people try...
Entity
Categories: Telephone Companies