- Report: #1530509
Complaint Review: Verizon Visible company -
Reported By:
Steven I. -
Eustis, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Verizon Visible company
United States
Phone:
212.395. 1000.
Web:
visible.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Verizon Visible company verizon visible cell phone wireless I returned a phone then they kept the phone and my money
I ordered a new visible/verizon phone because I suddenly lost service in my county in central florida. They said my 2 year old needed replacement. So I agreed to get a new phone if that would fix my problem. They assured me that the new phone would fix my problem and that if it didnt then i would have 14 days to return it. I sent the phone immediately back after learning the new phone had not fixed the problem of no cell service. They received it and have not refunded my money. I informed them via the chat feature and they said that they would investigate and to wait 48 hours. Well 48 hours passed and no news from them. I want my money.
Case # 06389928
