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  • Report:  #1527821

Complaint Review: Steven & Karen Caloca owners of Dealer World - American Fork Utah

Reported By:
My first name is Persephone - Salt Lake City, United States
Submitted:
Updated:

Steven & Karen Caloca owners of Dealer World
246 South 500 East American Fork, 84003 Utah, United States
Phone:
8013805472
Web:
Www.dealerworlddifference.com
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Beware of this dealer’s deceptive practice of providing a “certified inspection report” on their as-is vehicles! The $10,000 vehicle I purchased that was in “A plus mechanical condition” according to the inspection report they provided needs over $6000 in repairs—4 items of which “passed” on the fraudulent report. Steve agreed to take care of the repairs but then kept put me off for an entire month. On the last phone call, I expressed my irritation for him trying to postpone the repair another week & my concern for my safety as it feels like the front end is going to break when I drive it.  I also explained my frustration that this repair would cost 4 hours of drive time to get the vehicle to him, that I would be without a vehicle for 3 days & the cost of all that time & gas was unfairly falling on me—He immediately started yelling at me & retracted his offer.  Since the window on their business says that they buy vehicles, I suggested they simply buy the vehicle back & do the repairs on their own timeframe.  He said they “don’t have to do anything”.  Currently pursuing litigation for fraud so I’ll update this review periodically!  

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4 Updates & Rebuttals

Persephone

Salt Lake City,
Utah,
United States
Insurance

#2Author of original report

Wed, August 09, 2023

 What does insurance have to do with automobile repairs?


Persephone

Salt Lake City,
Utah,
United States
Exactly…

#3Author of original report

Wed, August 09, 2023

 Yes Rick, that’s what I’m saying is that the piece of paper is worthless and I’m warning people that this dealer provides these worthless reports calling them "certified inspection reports” in an effort to get you to purchase the vehicle without doing an inspection. I can do without your adding salt to the wound by saying I’ll be laughed at. I kindly did this report to warn other people of the danger so they can avoid getting ripped off not to be insulted because I didn’t know any better at the time.


Irv

United States
Insurance?

#4Consumer Comment

Sun, July 30, 2023

 Did you have the REQUIRED amount and type?


RICK

????

#5Consumer Comment

Sat, July 29, 2023

Did you get an independent inspection BEFORE you bought the vehicle? If not, you are wasting your time, my friend. When a dealer says "as is", that's exactly what it means. You bought with all it's problems. That piece of paper the dealer gave you is worthless. A fraud lawsuit, if accepted by a lawyer, would be laughed out of court.

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