- Report: #1502867
Complaint Review: STARLINK - Xingguang village, huangjiang town Guangdong
Reported By:
WhoDunIt -
Portland, OREGON, United States
Submitted:
Updated:
-
Author Confirmed
Why?
STARLINK
+86 18177878150 Warehouse No. 5 Xingguang village, huangjiang town, 523750 Guangdong, China
Phone:
+852-2376-1255-2951-5418
Web:
dolaluna.com
Categories:
Business Rating:
(0)
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STARLINK PP.CAREU DOLALUNA Online clothing store fraud Xingguang village, huangjiang town Guangdong
Report Attachments
I made an online order through DoLaLuna aka Pp.careu 11/21/20 order# GLD81235 tracking# LDYGL1012337559YQ for $265.62. At first I had to deal with them closing down their DoLaLuna website so that I couldn't see my order and when I tried contacting the customer service email supportATdolalunaDOTcom it was rejected, returned to me saying this email account doesn't exist. Then I tried using the tracking number they provided when I first placed the order, but the tracking website did not exist. I contacted Paypal and they messaged DoLaLuna and then suddenly I received an email from the customer service email that didn't exist before.
They directed me to track my package through the tracking website that previously hadn't existed, but was now conveniently up and running again only because PayPal was forcing them to provide tracking www.17track.net/en. Eventually the order was delivered, but the items are not what I ordered -I ordered hand-dyed organic cotton clothing but received cheap thin plastic clothing that was sewed very haphazardly and hardly resembled the items I had ordered. This is a scam site. They steal photos from Pinterest and Etsy and claim to be going out of business then bait&switch. One reviewer said they're linked to several other businesses called Starlink Technology- the DoLaLuna website was only less than 
6months old and they keep opening and closing websites under different names including Comfyr, fffdreamors, jadeloveu, fairlyparks, starlink www hkhk, Starlink HK, Starlink Hong Kong, Starlink 17 Canton Road Hong Kong when defending themselves on scam report websites they say you can check out their "ligitimate" website www.starlink.com.hk and provide a phone number +852 2376 1255 / 2951 5418 This same Starlink company will also acquire people's credit card info and charge people who have never bought anything- so they're committing straight up credit card fraud as well. Check the reviews: https://au.trust pilot.com/review/DoLaLuna.com
