- Report: #41156
Complaint Review: Sears Roebuck & Company - Hoffman Estates Illinois
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Sears Roebuck & Company
Hoffman Estates Hoffman Estates, Illinois, U.S.A.
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Sears Roebuck & Company Sears age discrimination ripoff Hoffman Estates Illinois
After 37 years at Sears and going thru more changes than I can list here, Sears finally pushed me out. I hope that those who read this understand that I am not here for a pitty party. I want to share information and warn other long term employees of large corporations.
The reason for my being terminated was failure to perform in two areas. I was an Auto center manager and I was responsible for "MY" team. Well they had put enough pressure on people that 80% of the salespeople had all ready quit, even with up to 15 years of service. They said that the team was not answering the phone in 3 rings are less. Not so.. 90% of the time by the company's own phone shops. The other reason was not going to the car with the customer 100% of the time.
This program is simply in place to try to SELL the customer more merchandise, no matter what he came in for. This too was a lie. We were doing what we were asked to do, the only area which was not 100% was filling in all the blanks on the company's form. Tread depth readings on all tires in 3 places..even if the car had new tires on it. In summary, I got axed because a regional manager got pissed because I wouldn't kiss his butt.So, he sent in his boy from Hoffman to make a paper trail and get rid " of the trouble maker."
Interesting that during this 8 months of building a case, I exceeded the company goals and received two quarterly bonuses. Sears still allowed this to happen. After 37 years my pay was just too high for my job grade. so from $1000 a week job to a warehouse job at $1000 a month. Sears was nice enough to retire me and give me a employee discount for life...WOW.. If I ever do make a buck they will still take it.
As to Health insurance..I am a recovering cancer patient. Cost of insurance $79 a month as an active employee.. $542 a month as a retired employee. So, if you get to retire save your money, you're going to need it just to survive.
Also, this works againest my social security since it is calculated on your last 5 years of wages. So, at age 59 I'm had. All this because of the American political system needs Corporate America's dollars and will never do anything to help the average Amercian working his butt off by holding Corporation responsible for what they do with long term employees.
I am but a small voice crying out in the wilderness. Don't keep voting in those crooks. We need new blood who will stand up and stop this raping of all older workers. Please feel free to respond as, I am interested in other points of view. Please do not support Sears. When you go into their stores, look around. Look at the age of their employees. if you can find one.
Franklin
INDIANAPOLIS, Indiana
U.S.A.
The reason for my being terminated was failure to perform in two areas. I was an Auto center manager and I was responsible for "MY" team. Well they had put enough pressure on people that 80% of the salespeople had all ready quit, even with up to 15 years of service. They said that the team was not answering the phone in 3 rings are less. Not so.. 90% of the time by the company's own phone shops. The other reason was not going to the car with the customer 100% of the time.
This program is simply in place to try to SELL the customer more merchandise, no matter what he came in for. This too was a lie. We were doing what we were asked to do, the only area which was not 100% was filling in all the blanks on the company's form. Tread depth readings on all tires in 3 places..even if the car had new tires on it. In summary, I got axed because a regional manager got pissed because I wouldn't kiss his butt.So, he sent in his boy from Hoffman to make a paper trail and get rid " of the trouble maker."
Interesting that during this 8 months of building a case, I exceeded the company goals and received two quarterly bonuses. Sears still allowed this to happen. After 37 years my pay was just too high for my job grade. so from $1000 a week job to a warehouse job at $1000 a month. Sears was nice enough to retire me and give me a employee discount for life...WOW.. If I ever do make a buck they will still take it.
As to Health insurance..I am a recovering cancer patient. Cost of insurance $79 a month as an active employee.. $542 a month as a retired employee. So, if you get to retire save your money, you're going to need it just to survive.
Also, this works againest my social security since it is calculated on your last 5 years of wages. So, at age 59 I'm had. All this because of the American political system needs Corporate America's dollars and will never do anything to help the average Amercian working his butt off by holding Corporation responsible for what they do with long term employees.
I am but a small voice crying out in the wilderness. Don't keep voting in those crooks. We need new blood who will stand up and stop this raping of all older workers. Please feel free to respond as, I am interested in other points of view. Please do not support Sears. When you go into their stores, look around. Look at the age of their employees. if you can find one.
Franklin
INDIANAPOLIS, Indiana
U.S.A.
2 Updates & Rebuttals
JULIE
HOUMA,Louisiana,
U.S.A.
SEARS BITES
#2UPDATE EX-employee responds
Thu, June 12, 2003
Sears has a way of getting rid of employees whether you are good at your job or not. I had 24 years as a service tech and they managed to shut down an area of our service dept. and basically offer us nada. 5 of us left and if you added our total years of service it amounted to 100 yrs. They used to be a company to be proud to work for,they cared about their employees and their customers. But now whether employee or customer, you are just a number or a dollar. Customers used to always be right, however, that philosophy has changed. The customer no longer comes first, the money does. They have lost sight of the fact that without a customer there is no business. The bottom line is strictly the dollar. As you would suspect, they are not the store I tend to frequent and if you are smart you will follow suit. However,if you do, good luck with any problems or service you may need. Their philosophy now is: fix it the first time not fix it correctly.
Jim
Poynette,Wisconsin,
U.S.A.
service technician
#3UPDATE EX-employee responds
Mon, May 19, 2003
Franklin of Indianapolis, it must be the trent of sears to get rid of older employees. After 35 years and one month with 11 months to retirement i was layed-off. they said it was my production and i was last on the list of about 6-men. For about three months I thought something was going on because they had me driving about three hundred miles with about 10 service calls. there was no way i could do a good job and drive 300 nmiles a day. They also had me working on products that i had never been trained on such as micro-waves and stoves, but it didnt matter to them. So when service slowed down my computor read out showed me with less completes than other tech-s so they said I was the one to go. A few years back they had a plan to give a bonus to tech that would sign up for flex-time. some techs that signed up got over five-thousand dollars. I didnt want to be flex time so iI didnt sign up, thinking that they would be the ones to work less hours are get layed -off. Not -so I was the one to go.
