Really, Your policies are a joke; a farce and a rip off. I have enough points for a stay and you want to charge me to combine them, that is a bullsh*t fee to make money. I move a week into you pool and then that week is not even good enough to go back into the same resort, that is a joke and a farce.
Your system is a complete rip off. Your resorts such a*s, I have not exchanged into one that I would recommend to anyone. All the ones you want to stay in are NEVER, EVER available and if they are the points that I dropped in are not enough for a like kind property that they came out of.
Your program is a total scam. Your representatives are unprofessional. You should be shut down. I will never bank another week with you or recommend you.