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  • Report:  #1489713

Complaint Review: RollyChic - WANCHAI

Reported By:
LJK - Iowa, United States
Submitted:
Updated:

RollyChic
FLAT/RM 1902 EASEY COMM. BLDG. 253-261 HENNESSY ROAD WANCHAI, China
Web:
https://www.rollychic.com/
Tell us has your experience with this business or person been good? What's this?

I purchased 2 pairs of boots in October, The arrived 12/12/19, after I contacted the company asking where they were. (I order 2 of the same boot, 2 colors.  $80 for both)

1. They were not the boots I ordered. They were not even very similar. 

2.  They were the worst workmanship I have ever seen on a pair of shoes/boots.  They smelled like gasoline and the black pair appeared to not be completed. 

3.  They were 2 different sizes, I ordered 2 of the same size. 

4. I immediately contacted their customer service, who offered my $3 to make it right, and keep me from returning them.  Then they offered $5 and the final offer was $7.

5. I again asked how to return them, they started the coversation on why I wanted to return them all over again. 

I have attached the pictures of what I ordered and what they sent. 



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