• Report:  #816034

Complaint Review: Ramada Inn - Sacramento California

Reported By:
dcdrf0 - Antioch, California, United States of America

Ramada Inn
1250 Halyard Dr West Sacramento, CA 95691 Sacramento, 95691 California, United States of America
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I stayed at this hotel on Oct 29, 2011. This was the worst hotel I have ever stayed at and I would not recommend anyone to stay here. I woke up with Bed Bug Bites all over my upper body. I reported this incident with the front desk (Yousef) and showed him the bites. He stated that this place is inspected often. Well if thats the case Room # 246 to be specific should be ok. Not the case. The bath tub was not cleaned to my satisfaction and there was hair in the shower. Yousef stated he could not credit my card the full amount and he would give this info to the so called "General Manager" (Denise Giddings). I waited until Tue Nov 1, 2011 to call her and she stated that there was no sign of bed bugs; therefore she would not credit anything. I asked her if she could send this in writing and she said she would. I have called back several times indicating to her I have not received anything by email and she stated she would re-send the info. I also confirmed that she had all my contact info correct. She stated she did. Over the next few days I have yet to receive anything from her. I confirmed my contact info again, with Yousef, along with a fax number to give her and he stated he would pass along the info. I called back again on Monday Nov 7, 2011 for the Corporate number and Yousef stated that it was independently owned, and I would need to speak with Ms.Giddings. Today is Wed Nov 9, 2011 and I have not received anything from this place. I cannot rate this, because it is below zerp IMO. Save yourself the headache and  DO NOT STAY AT THIS PLACE

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