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  • Report:  #1511465

Complaint Review: Preppers Discount - Chandler AZ

Reported By:
Jeff - United States
Submitted:
Updated:

Preppers Discount
6501 W. Frye Rd Chandler, 85226 AZ, United States
Phone:
4804595705
Web:
https://mail.preppersdiscount.com/index.html
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There is a reason they have a (F) BBB rating--

https://www.bbb.org/us/az/chandler/profile/producers/preppers-discount-1126-1000043224 

After ordering 2 small items totaling $83 I waited 2 months / 8 weeks.  During this time I sent 2 emails and left one voicemail.  After not receiving any update on my order I sent an email inquiring if this was a scam, the following email was sent in response (copied & pasted directly).

Sometimes its people like you who just make others want to slap stupid f*cks upside the head....

You have had 3 orders...2 have been delivered and received so Im going to address your first issue of retardation.

If this were a scam, would you have gotten your other orders???....NOPE!

So your comment of a scam is amazing and your level of stupidity is uncanny.

As for the order your waiting on...titanium is EXTREMLY hard to get and we clearly explain that on the phone answering system with daily updates.

So we are finishing up the titanium adapters Tues and Wed and shipping out on Thurs and Friday....HOWEVER, since you feel the need to overwhelm us with your ignorance we are very uncomfortable selling you anything related to firearms and think that you should not even be in possession of any for your own safety.

Therefore we are going to issue you a refund for your 83 dollars (fyi, we do 3.7M annually) and ask that you start spending it on furthering your grade school education passed 4th grade.

Thank you

Eric Polson,

VP Western Sales Division



2 Updates & Rebuttals

Jeff

United States
Nope

#2Author of original report

Sat, September 04, 2021

Still waiting on refund.  Items received were advertsed as Titanium, The percentage of the Titanium was less than 30%


Wyndessa

Peru,
New York,
United States
Was there an explanation on the phone messages?

#3General Comment

Tue, August 31, 2021

If the explanation for the delay in obtaining titanium, which is true, was given in phone recordings or on the website, then that should have been enough to let you know your order is delayed.  Admittedly, the email received is a bit harsh, however, if you had two previous orders that were successfully delivered, then the company obviously isn't a scam.  The fact that they refunded your money in full means that there was, indeed, no ripoff.

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