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  • Report:  #1520596

Complaint Review: Paypal - San Jose California

Reported By:
Ellen Funt - Central, Oregon, United States
Submitted:
Updated:

Paypal
2211 N First St San Jose, 95131 California, United States
Web:
Www.Paypal.com
Categories:
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I used my paypal account because I was having issues with fraud so I placed my American Express as my preferred payment method, without my consent or knowledge paypal started withdrawing my money out of my account instead of using the check marked preferred payment method.

They created $400 in nsf fees and caused numerous payments to be interrupted all for $.99 and $4.99 the latter was refunded by apple because the service was cancelled then it caused my bank to close my account and paypal refused to take care of their mistake.

Second they went into my moms protected account and created $116 worth of nsf fees for again $3.97 for failing to use my American Express all paypal said was to deal with your bank for refunds. I told paypal its not the banks fault you didn't use the payment method I even took a screenshot of the payment method on file.  

Paypal continues to send me their terms and conditions all i want is $516 back to clear up my bank accounts, ive filed with CPB  and nothing happened but their terms and conditions. You file complaints with paypal and they say well maybe you should've had money in your accounts when.



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I clearly explained that it was set up with American Express, had I known paypal was dishonest i wouldnt have ever done business with them. Aside from synchrony setting up a credit account and again nothing billed to American Express.

The kicker they reran the $3.97 and  $4.99 after apple refunded it and then they charged my American Express for that amount and Im out again because of paypal. 



2 Updates & Rebuttals

Lord-Xanthor

San Francisco ,
California,
United States
Important information I left out about California Small Claims

#2Consumer Comment

Fri, September 09, 2022

  When I wrote my reply on how to fill out a California Small claims Subpoena, accidentally left out a piece of information you also may find handy. On the courts website, they have fee waiver forms. These forms are for people who can't afford the court filing fees.

People with low income, or just don't have the funds because a corrupt bank stole them. I'm actually dealing with PayPal as I write this, on a similar situation, which is actually being caused by Synchrony bank, who took funds from me, with my permission, then kept them, lying to my bank, stating it went to cover returned payments, which my bank litterly called BS on.

They are using a special account like the type I told you off for Synchrony only, and has a six year history since being opened, of zero returned items. They aren't singling you put, they do this for anyone and everyone because no one's reported it to the comptroller, something I already have done yesterday, including Ripoff Reports list of over 1000 complaints.

Don't let them get away with this. Depending on the issue, and where it falls on, the statute of limitations can be from two years to four. Lastly, if you do go to small claims, and most likely win, do not sign off that the judgement is satisfied, just because they hand you a check. One of the tricks they pull, is hand the winner a check and have them sign off the judgement is satisfied, and then stop payment on the check.

Trying to remove a signed judgement scarification, is next to impossible, and next route is the long process of having the DA going after a bad check writer. Wait until you actually see the funds in your account, and wait a few weeks in case something happens. If you don't want to wait, go to the bank it's drawn on to cash it out. Hope this helps.


Lord-Xanthor

San Francisco ,
California,
United States
How to avoid further fees and get your money back

#3Consumer Suggestion

Thu, September 08, 2022

 Your report shows two different states, but if this is actually taking place in California, I'll tell you how to not just prevent further fees, but to also possibly recoup what was stolen. I have had my run in with PayPal, end result, they lost in small claims court.

Policy's never overide State and Federal law, no matter how many times PayPal spouts they can change without notice. ••• First, if you gave PayPal a checking and routing number, open another checking or savings and close the account that's being stolen from. You need to file bank disputes to not just reclaim what is stolen, if time still permits, also to get fees refunded.

You didn't authorize those cards to be used, CA is very strict when it comes to credit card fraud, especially companies that save card info and use it without your permission. ••• Second, open several checking accounts for online only purchasing and bill paying, but make sure they do not give overdraft protection on them. Tell them no.

Only keep 50 cents in them, and if you still choose to use PayPal, only give them the debit card number, never ever give anyone your checking and routing number. This way, when you do make a purchase, you transfer only the sale amount for that purchase over to the account being used.

If they try to charge more, or sneak in a rebill, that attempt will always be declined, long as you didn't give them a routing and checking number! Only give debit card info, a decline doesn't generate fees, a returned or NSF attempt does •••• Third, if you are in California, and past the 60 day dispute time, you have small claims court.

Don't let this scare you. It's not only easy, and cost effective, PayPal normally backs down the moment they get a small claims Subpoena and fixes the issue at hand. This is because they are not permitted attorneys in small claims and most judges do not like corrupt banks. Most cases they go with the consumer.

What happened to you sounds like this type of case. Don't email or call and say you will sue. Everyone says this now and then and you'll just get laughed at Go online to your district court and use their electronic turbocourt system for electronic filing, fill out the forms, it's quite easy. Don't pay the fee yet. Print out the plaintiff copies and send them to PayPal, with a letter of what you want corrected, and also a copy to the bank, to get the fees removed.

Saying your going to sue on a call or email gets you nowhere. When they see an actual subpoena already drawn up, and ready to be filed, that opens their eyes as they know, once it's filed, the decision is now in the judges hands. Make it clear to them your in the state of California and refuse arbitration.

Avoid arbitration at all costs as these companies are hired by the bank, paid by the bank, and almost always rule in the banks favor! Give them 10 business days to reply. If your still not satisfied, pay the fee but make sure you include it in your judgement amount. The form says not to, but many judges to permit it. I won many a case and got my fees back too!

••••For your court day, bring printouts of everything. Cards they used without your permission, bank fees paid not refunded, state the facts. If they left voicemail that can be used as evidence, being that too!! Hope this helps.

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