Complaint Review: Mr FIX IT Auto & Engine Repair - South Milwaukee Wisconsin

On February 8, 2022, I took my car to Mr. Fix It Auto & Engine Repair. I asked the owner Odai Odeh how long it would take to rebuild my car engine and he told me that it depends on my method of paying. As a matter of fact, Mr. Odai told me that if I paid the whole amount, which is $2000, he would get my car ready within a week. I agreed, and using Zelle, I transferred $2000 from my US Bank account to his US Bank account.

Few days later, I called Mr. Odai at 1 (708) 864-8449 and he told me that my car was not ready yet. I waited another week and I called again, however; Mr. Odai stopped picking up. I left messages but he did not respond. I started texting him and same thing, he wouldn’t text back. I then decided to drive to his business place located at 1216 Missouri Ave. South Milwaukee, WI 53172. However, the garage was closed.

I then visited at different times and on different days, but the garage door was locked, and nobody would come open the door.  That is when I started panicking because for over a week I couldn’t get hold of Mr. Odai. Finally, I got hold of him and he told me that he will start on my car in a couple of days. Mr. Odai kept delaying fixing my car and making my life miserable until March 26, 2022.

It took Mr. Odai 58 days to fix my car. I tried to take it before that date, but Mr. Odai refused to pay me back the $2000. That is when I understood why he asked for the $2000 upfront. When I went to pick up my car on March 26, 2022, Mr. Odai told me that I owed him another $500 because he changed other parts in my engine.

Mr. Odai never informed me about changing other parts or asking for my approval. Therefore, the $500 was pure extorsion. When I refused to pay the $500, Mr. Odai threatened to “mess” my engine up. Being completely exhausted at that point, I paid Mr. Odai the $500 using Zelle (please see attached bank proof).

Mr. Odai then allowed me to take my care and told me that he needed it back for a mandatory oil change after I drive it only 100 miles. I did drive the car 94 miles then called him to bring it in for the promised oil change. Mr. Odai told me to drive it for another 200 miles. I did that then called him for an appointment for oil change. Mr. Odai asked me to bring the car on Wednesday March 30th at 3 PM.

When I got to Mr. Odai’s shop on the date and time agreed on, Mr. Odai told me that he was busy working on another car and that he would call me to give another time. We are now Thursday April 7, 2022, and I still have not heard from Mr. Odai. I have not driven the car after I put the 300 miles on it, because I am afraid something might happen to it and Mr. Odai would find an excuse to blame me for not following his instructions.

I called a different mechanic, for an opinion, and he told me that each mechanic rebuilds engines their own way and it is better to follow the instructions of the mechanic who worked on my car. So now, basically, I paid $2500 to have my car parked in my driveway since March 28 because Mr. Odai doesn’t have time for me.

Another reason Mr. Odai is avoiding me is that he is refusing to give me any kind of invoice or warranty for the work he had done on my car. This is unbelievable. Until this moment, I only have the bank statements and Zelle to prove that I paid him $2500; but he is refusing to give me any paperwork that he should have because he told me that all parts used to fix the car were new and bought from a Honda dealer.

If that is the case, why would he refuse to give me an invoice? Basically, I need either the receipts for the parts, or my $500. Of course, I need a warranty on the work. Mr. Oday did not provide me with a warranty.

 I am stuck and I am frustrated to an unimaginable point...

Sincerely,

Ahmed Ahmed-Yahia

[email protected]

cell: (((REDACTED)))