- Report: #1511868
Complaint Review: MERCARI - Buford Georgia
-
Author Confirmed
Why?
MERCARI
Buford, 30519 Georgia, United States
Phone:
9176482725
Web:
mercari.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MERCARI Nothing, Refused to offer any type of retribution Buford Georgia
I purchased a sweater for 300$ and prematurely rated the buyer.
The sweater was listed with tags and labeled "NEW" on the buyers page. I'm disappointed that I didn't do a thorough check and rated the buyer. My husband seen it and asked- where's the tags and then said, this is not "NEW" at all and worst of all a replica/fake. I immediately contacted Mercari within the same hour of rating the buyer to notify them of the situation and error.
Mercari supposedly have strict guidelines:
Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform.
AND THE ITEM I RECEIVED WAS FAKE AND NOT AS DESCRIBED. I'm asked Mercari as in GOOD-FAITH to rectify this situation and they refused.
