- Report: #1509194
Complaint Review: Leaf Filter - Toronto Ontario
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Author Confirmed
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Leaf Filter
Toronto, Ontario, Canada
Web:
https://www.leaffilter.ca/
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Leaf Filter Leaf Filer North Leaf Filter - bad news on all fronts - their system doesn't work. I'm a senior in poor health and need my money back Toronto Ontario
Beware of Leaf Filter. Salesman was very pushy, (like a used car salesman, negotiating the price). I've tried many attempts at followup since initial install 3 weeks ago but gutters are still full of water (third time) and not draining, damaging my concrete and foundation. Installers don't keep to their prearranged window and sometimes don't show up at all.
Some came with no ladder or level, or one worker when 2 are needed. Photos are not taken by them and they don't do water test on new eavestrough. I was told to do my own ladder inspection and water test. Often debris, screws and caulking tubes were left around and in the flower garden. Manager came and worked many hours to followup, realign gutters, etc, promising it was fixed; it was not. Meanwhile fascia and soffit has been damaged by their various attempts. On the phone, mgr told me it's ok to leave water sitting in the corner gutter until their next 'fix'. Terrible service - they don't know how to install eavestrough. Next step, HOW TO GET MY MONEY BACK?
It's time for LEAF FILTER to HONOUR YOUR GUARANTEE and give me my money back. I'm fed up with this system that doesn't work. I last spoke to head office on the phone 6 days ago, and was told someone would call me back. There have been NO calls back to me. It has rained again, and gutters are overflowing and leaking in new spots and damaging the foundation of my house. No rain getting over to the downspout and into the pail.
I plan to find another company that can do the job.
