- Report: #1477798
Complaint Review: Kiwi.com -
-
Author Not Confirmed
Why?
Kiwi.com
Czechia
Phone:
2028444159
Web:
www.kiwi.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Kiwi.com There website had a glitch and book my reservation to the wrong airport
We book a flight from New York to Fort Lauderdale and after hitting the book now button and receiving our confirmation, the reservation had the incorrect inbound and outbound airport.
We call within 5 minutes of receiving the reservation and they did not try to help us, yet they cancel the reservation and now expect me to pay for a new one saying it was non refundable.
They are nothing but a ripoff, we contacted Delta and they said they will refund it as a courtesy, yet Kiwi.com is telling us that there is not refund. Total Ripoff
